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autocad 2002 installation problem

Posted on 2006-05-04
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Last Modified: 2008-02-01
I have a copy of autocad 2002 that I tried to install.  The installation didn't completely finish.  After trying several times and ways to start the application, I tried to uninstall it.  This failed, too.  It didn't even show up in the list.  However, when I tried again to install, it said a version of the software already existed on the machine and it wouldn't give me the option of re-install.  I was told there was some kind of trick to this, any ideas?  Thanks.
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Question by:mwilkans
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by:techn125
ID: 16609522
For your installation symptoms I'd say:

1- check for enough HD space
2- Disable your anti-virus software prior to install

For the uninstall/re-install, have you tried rebooting between the attempts?

Ill be back tomorow to followup :o)
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Expert Comment

by:JMCNUTT43
ID: 16751452
You may have to run a windows installer cleanup utility from Microsoft.  Sometimes Acad gets stuck in the registry but is not shown the Add/Remove programs.  This happens a lot with Raster Design.  You can't install Acad until you run this app.

http://support.microsoft.com/default.aspx?kbid=290301 you can dowload it here.

After you remove it from the registry you'll have to delete all the folders it creates.
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Accepted Solution

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coolchillen earned 1000 total points
ID: 16768615
Hi,
Dont know if your still having trouble but i had a similar problem and i referenced these two sites for the low down on the extra stuff to remove.  Take special note to the registry keys that must be removed, they are probably keeping your from reinstalling.

http://www.cvis.com/FAQ/GEN-004_Complete%20Uninstall%20of%20Autodesk%20Products.htm
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=2887771&linkID=2475323
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by:mwilkans
ID: 16769345
thank you, coolchillen.  That did the trick.  I appreciate it.  have a nice holiday
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by:coolchillen
ID: 16776489
Glad i could help, hope you have a nice holiday as well.
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