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GroupWise client issues

Posted on 2006-05-04
Medium Priority
Last Modified: 2013-11-12
I just successfully migrated my groupwise 6 system runing on Netware 6 to an other server and also upgrade to groupwise 7 on Windows 2003. Everything went well.
I am experiencing a slight problem with the client side. When a user tries to emai and opened document wether in work or another application the application freezes as if it is attempting to ocnvert the document to be emailed but nothing happens. I have to control alt delete to end word. Therefore we have to save the document and close it first and then send it be email . I used a 6.5 and 6 client and this did not happned. Also I sometimes especially with excel dcuments I woud get an error callled file does not exist after closing the docment. I had go to tools options, documents, integrations and dsiable and enable excel spreadsheet. Does this suggest that some sort og service pack is needed for the GW7 client or could it be something else and if so is there a service pack for groupwise 7?
Question by:johncherise
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Accepted Solution

PsiCop earned 120 total points
ID: 16614049
The original GroupWise v7.0 client has some issues. The server-side components of GroupWise v7.0 are fine, but the client piece was a little underdone at release. Novell acknowledged the issues and Support Pack 1 is aimed at addressing them. I know SP 1 for GW v7.0 was in beta a few weeks ago - I haven't heard if its been released - go to http://support.novell.com and follow the links to the Patches.
LVL 34

Expert Comment

ID: 16614062
Also, its my opinion that proper use of the app integrations features of GroupWise require some user training. Its not something to turn loose on unsuspecting end-users. I hope folx in your environment do have training in how to use it.

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