Epson 4490 Photo scanner and MS Outlook

Posted on 2006-05-04
Last Modified: 2013-12-27
This is a MS WinXP Pro SP2 system with all the latest updates.  The Epson scan to email button only gives me a choice of Outlook Express.  Outlook 2003 SP2 with updates is the email client I use and I can't figure out how to make the Epson Scan software aware of Outlook.  Outlook is set to be the dafault email client on the Other tab of the options dialog box.

UPDATE: Epson now tells me that the Scan to Email function will not work with Outlook 2003.  It does work with Outlook 2000/2002 though.  If anyone can figure out how to solve this, they will get the points and a big thank you from me!  Outlook 2003 has been around for a long time and is pretty widely used so I can't imagine why Epson wouldn't figure out how to solve this by now.

Question by:wayneskid
    LVL 15

    Accepted Solution

    Sorry to let you down, but reading here " ", scroll to where it says :

    " If you use Outlook 2003, Mozilla or Thunderbird, this button and the application are simply non-functional. There is simply no excuse for such a limited set of supported email applications. Epson should be ashamed of itself. Worse still, this limitation is buried in the program's "read me" text file, and not addressed anyhwere in the HTML help files. Front panel buttons should be widely supported!  "

    Best Regards !
    LVL 13

    Expert Comment

    IN the utility  can you select where to scan to?
    some have that feature   you may just only able to simply have to scan the image and save it ion the hard drive and then have to send it as an attachment instead if nothing else works


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