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opening a antivirus website its closed themselves


Hi,All

My personal pc is suffring from a problem.recentlay i have taken internet in my pc.there was no ativirus software install in the system.when i want to install antivirus through online its automatically closed the website
1.if i search on a google ,antivirus software ,its just open and closed themselves.
2.if any folder name as antivirus its could not be open for installation.
3.my browser home page does not show me about blank.its show some other link in my home page.is this spyware ?how to remove spyware
i am sure that my pc is infected by any virus.please solve my problem so that i can install antivirus software.
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manishemail
Asked:
manishemail
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2 Solutions
 
r-kCommented:
Yes, it seems likely that some malware is infecting your system.

Here is what I suggest:

Download HijackThis from http://www.hijackthis.de/ and install and run it.
Copy-and-paste the resulting log to that same web site (not here)
Click on "Analyze" and then at the bottom of the next page, click on "Save Analysis"
Finally, post a link to the final saved analyzed page.

That should help narrow down the problem a bit.

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dooleydogCommented:
you may not be able to do it on the infected machine, but downlaod the windows defender, ad-aware, and spy bot search and destroy. (3 total)

boot into safe mode, install these tools and run them.

also look into AVG antivirus, this is a less-mainstream utility, and lots of spyware and viruses are not guarding against this one, like they would against McAffee and norton.

Good Luck,
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rpggamergirlCommented:
What you described reminded me of Blackworm or Blackmal.E@mm that closes windows whose title contains any of the following strings:

* SYMANTEC
* SCAN
* KASPERSKY
* VIRUS
* MCAFEE
* TREND MICRO
* NORTON
* REMOVAL
* FIX
* ANTIVIRUS

If it is blackmal worm, then there should be one entry of it in hijackthis log, as r-k already suggested.

Removal Tool:
http://www.bitdefender.com/site/Download/downloadRemovalTool/521/1/Antinyxem-EN.exe

Save the file to a convenient location, such as your Windows desktop.
Double-click "Antinyxem-EN.exe" to start the removal tool.

The program will scan all running processes, and then you will be able to click the Scan button.
Click Scan to begin the tool, and then allow it to run.


Afterwards run Panda's ActiveScan for good measure:
http://www.pandasoftware.com/products/activescan.htm

Once you are on the Panda site click the Scan your PC button
A new window will open...click the Check Now button
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report.
Reboot
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manishemailAuthor Commented:
Hi rpggamergirl

I got through one software which is likely ewido that my system is virus affected and the virus name is torjon.for removing that virus i have many serch on google for geting free virus removal tool some of there but they asked for money.and some website is there which i can not be open through virus affected because its closed themselevs.
could you tell me about any free software for removal of torjan .which can be open in my system agains this virus torjan.
the site you mantioned there its closed themselves.
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r-kCommented:
Try HijackThis following steps in the first post above.
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rpggamergirlCommented:
You should be able to access the removal tool unless your hosts file also blocked security and antivirus sites.
Removal Tool:
http://www.bitdefender.com/site/Download/downloadRemovalTool/521/1/Antinyxem-EN.exe


Check your hosts file:
Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC\hosts

delete any antivirus/security sites listed beneath this line --> 127.0.0.1 Localhost

Can we have a look at your hijackthis log please? as r-k already suggested.
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manishemailAuthor Commented:
Dear Moderator,

I have solved my problem.i have taken stinger in floppy and run it in my system .all the virus has been destroyed .but i get the more information from r-k and rpggamergirl . i dont know how i distribute this point to both.coz of both are excellent.please distribute the point equally.
Regards
Manish

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r-kCommented:
Manish,

Glad to hear that. You can close the question by using the "Split Points" near the bottom. See the following link for details: http://www.experts-exchange.com/help.jsp#hi69

Thanks.
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