jtcomstock
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Missing email after SBS ConnectComputer migration
This past week I migrated a customer's environment from SBS2000 to SBS2003. I used Exmerge to grap the mail folders for all the users and sucessfully moved everyone's email expect for one user. I used \\servername\ConnectComput
Old email for the one user I mentioned is missing. I have looked on his machine for old *.pst files and cannot find them. I went back to the old server and looked at the size for his mailbox on the old machine and compared it to the new server, which are the same.
I'm not sure where else to look to see about recovering the old message and would appreciate suggestions on where to look.
Jason
Old email for the one user I mentioned is missing. I have looked on his machine for old *.pst files and cannot find them. I went back to the old server and looked at the size for his mailbox on the old machine and compared it to the new server, which are the same.
I'm not sure where else to look to see about recovering the old message and would appreciate suggestions on where to look.
Jason
ASKER
I tried to use ADMT, however the old server was having problems and would not allow an upgrade to the right service packs to even attempt ADMT. Many of the tools you use in SBS2000 would not open. I spent about five hours trying to update the old machine and wasn't making progress, so I ended up building the new server and entering the users as they were on the old server. I then used Exmerge to grap the old mail folders. There are seven users in this network, so it wasn't a big deal to recreate the user accounts.
This particular user was using Outlook 2003. For some reason the mailbox didn't migrate correctly. I've looked for .pst files in the old profile, no luck. The old mailbox on the Exchange server was small for this particular user.
Jason
This particular user was using Outlook 2003. For some reason the mailbox didn't migrate correctly. I've looked for .pst files in the old profile, no luck. The old mailbox on the Exchange server was small for this particular user.
Jason
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ASKER
Jeff,
I did try opening the file created by Exmerge and there are no emails in it. I went back to the old server, did another Exmerge and got the same results. I've looked through the users desktop machine and could not find any local .pst files. He had a bunch of emails in Outlook, but I don't know where they went.
I'll take a look at the scanpst that you mentioned.
I did try opening the file created by Exmerge and there are no emails in it. I went back to the old server, did another Exmerge and got the same results. I've looked through the users desktop machine and could not find any local .pst files. He had a bunch of emails in Outlook, but I don't know where they went.
I'll take a look at the scanpst that you mentioned.
ASKER
Jeff,
Finally, I found the old .pst file. Searching the harddrive did not uncover the file, not sure why since I have permitted access to show hidden folders. Anyway, I went through each profile on the under documents and settings and found a PST file from the day I migrated the machine. I opened it an struck gold.
Why did the search find it? I searched several times and was sure to select the local hard drive.
Jason
Finally, I found the old .pst file. Searching the harddrive did not uncover the file, not sure why since I have permitted access to show hidden folders. Anyway, I went through each profile on the under documents and settings and found a PST file from the day I migrated the machine. I opened it an struck gold.
Why did the search find it? I searched several times and was sure to select the local hard drive.
Jason
Just because you have hidden folders showing doesn't mean that search will look there, you need to select the "advanced options" of search and enable it to search hidden and system files.
Glad you found it though.
Jeff
TechSoEasy
Glad you found it though.
Jeff
TechSoEasy
ASKER
Thanks for the tip on searching. Hadn't run into that one before. The simple issues will drive you nuts.
Jason
Jason
Also, I'd assume that they were not using Outlook 2003 prior to the migration, but are now? If so, did the mailbox get migrated properly into Outlook 2003's new format?
Jeff
TechSoEasy