Keyboard and Mouse

I have built a new system for a client. it is windows 98 and would run fine if the keyboard and mouse decide to work. I can get to just before the desktop before the mouse and keyboard stop working. It asks me to install a driver at this screen but I cannot because i cant hit install or cancel. I know for a fact that the PS2 ports are not working, but the USB Ports are and I have managed to get them going before, but suddenly they decide d to stop again. I have PnP enabled and USB enabled in the bios but nothing changes. I can use the keyboard before boot.
They both work in safe mode, so now I am totally stuck for ides.
Anyone out there able to help?
LVL 4
GWNet-workingAsked:
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burrcmCommented:
Suitable board for 98 and whatever processor you have can be had on Ebay for next to nothing. Scrap this one.

Chris B
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burrcmCommented:
A new system and PS2 not working?? Is this 98SE or first edition? USB support is pretty patchy at best. A com port mouse would enable you to install drivers.

Chris B
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burrcmCommented:
Try turning PnP off. When it is on, many BIOS settings are ignored - left for Windows to sort out.

Chris B
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GWNet-workingAuthor Commented:
I have tried p[ractically every cofiguration and mix of BIOS settings. Nd we knew the PS2 ports didnt work when we got the board, just thought we could use USB ones.
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smiffy13Commented:
get a serial mouse as suggested by burrcm or install either windows 2000 or XP
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GWNet-workingAuthor Commented:
Serial mouse does not work and I must have 98 for a piece of software that is only compatible with 98. The on board serial port is enabled, i dont know what is wrong!
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smiffy13Commented:
It's odd that they work in safe mode and they were working before. Have you tried reinstalling W/98?, as it's a new system you shouldn't have anything to lose. If it still doesn't work after reinstalling w/98, I agree with burrcm.
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nobusCommented:
did you try to install the drivers in safe mode?
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GWNet-workingAuthor Commented:
in safe mode it has no driver prompt, and i cant really reinstall windows as the keyboard is not working. When it started to work was when i did the install previously.
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nobusCommented:
>>   in safe mode it has no driver prompt   <<   you do not need that, use the add new hardware wizard
>>  When it started to work was when i did the install previously.  <<  what do you mean ?
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GWNet-workingAuthor Commented:
When i previoiusly installed W98 The keyboard and mouse was working, and now they don't.
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nobusCommented:
is this win98 ? if yes, try with a win98 SE disk.
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GWNet-workingAuthor Commented:
I have tried all versions of 98, we are an MCP so get that sort of stuff free. Hmmm, this is becoming such an annoyance. An engineer has taken it back to the clients today, lets hope he gets it sorted. Ideas still appreciated please.
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nobusCommented:
did you try the add new hardware wizard?
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GWNet-workingAuthor Commented:
The hardware wizard crashes. We are putting it down to a faulty motherboard, ordering a new one dirt cheap. Thanks for all the help. All your comments were helpful and exactly correct in a problem of this sort and would help anybody in the same situation so I will award points accordingly. Thanks a lot all!
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nobusCommented:
why was i not credited then ? "All your comments were helpful and exactly correct in a problem of this sort"
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GWNet-workingAuthor Commented:
ok, if the admin could please revoke the points, sry i have never really given out points before, how do i split them?
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nobusCommented:
you select the option split points on the top of the next text window; look in the help section for more info.
You can post there  a Q for the mods to reopen the Q
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