ddh76
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Blackberry 8700f slow, unlocks automatically etc.
Strange problem - user had a 7290 and complained of the device unlocking itself automatically when he is definitely sure that he has locked it. I have seen this with my own eyes too. The device also freezes for up to 15 seconds at a time and the scroller becomes unresponsive.
So we upgraded him to a 8700 and the same problems exist on the new device!
Does anyone have any ideas as to why this would be transferred on to a new device?
Outlook profile? User account on Windows?
Any thoughts appreciated.
So we upgraded him to a 8700 and the same problems exist on the new device!
Does anyone have any ideas as to why this would be transferred on to a new device?
Outlook profile? User account on Windows?
Any thoughts appreciated.
Running any custom software that might be messing things up? Running on a BES and enforcing a policy of no passwords?
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I've seen simliar issues when there is an extremely large history of placed calls. You can set the handheld to keep messages for a certain period of time, but i believe you need to delete your call history manually.
ASKER
Thanks - worked very well JConchie!