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ddh76

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Blackberry 8700f slow, unlocks automatically etc.

Strange problem - user had a 7290 and complained of the device unlocking itself automatically when he is definitely sure that he has locked it.  I have seen this with my own eyes too.  The device also freezes for up to 15 seconds at a time and the scroller becomes unresponsive.

So we upgraded him to a 8700 and the same problems exist on the new device!

Does anyone have any ideas as to why this would be transferred on to a new device?

Outlook profile?  User account on Windows?

Any thoughts appreciated.

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WibblyW

Running any custom software that might be messing things up? Running on a BES and enforcing a policy of no passwords?
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JConchie

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I've seen simliar issues when there is an extremely large history of placed calls.  You can set the handheld to keep messages for a certain period of time, but i believe you need to delete your call history manually.

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Thanks - worked very well JConchie!