Crystal Reports XI Server web tools unavailable - Central Management Console got error message Page Cannot be found

Posted on 2006-05-05
Last Modified: 2013-12-03
I'm running crystal report server (Business Object) XI on Window 2003 server. This server was up running for before, as soon I install the 2.0 (dotnetfx.exe) on my server, my crystal report server failed, and got the error message: "The page cannot be found."

So when I tried to launch Administration Lauchpad (http://servername/businessobjects/enterprise11/WebTools/adminlaunch/default.aspx), click on Central Management Console, I got the error message: "The page cannot be found. "

In the Central Configuration Manager, all the services is running.

But I cann't get to Administration Utility, and crystal report did not display, and got the error message of "the page cannot be found."

What have I do wrong? Is Crystal Report XI not compatible with 2.0? I tried uninstall 2.0, I still got the error message.  Your help will be greatly appreciated.

Question by:achen30

    Author Comment

    This is the error message:
    HTTP Error 404.1 - File or directory not found: Web site not accessible on the requested port.
    LVL 13

    Accepted Solution

    is 2.0 the 2005 release? in that case you have to make sure to get release 2 of crystal reports server. that release is very new, most likely you still have release 1.

    Author Comment

    Yes, it's 2.0 the 2005 release.  I know that I do have release 1 in Crystal Report XI server. Do you think that is problem? When I tried to  uninstall the 2.0, it still didn't work, maybe I already crashed the registry files.  Any suggestion how to fix from this point?


    Author Comment

    Do you know if the Crystal Report XI Server Release 2 is available yet?

    Author Comment

    I called Crystal Report Technical support group, they help me out with this issue.  thanks EwaldL.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Join & Write a Comment

    Suggested Solutions

    There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
    Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now