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Major Problem!! : Millions of .tmp files in root of server!!!!

Hi

We have a major problem for the 2nd time.

Let me first tell you about the specifics:

HP Proliant ML350 Server
Small Business Server 2003
  - using exchange
Brightstore Backup for SBS v11

One day the server had major lag issues so i stopped the Brightstore services which were takin up 50% of cpu and decided to reboot the server.
At reboot it didnt boot anymore, the harddisk was doing something but at that time unknown
after many hours of searching and trying to get the server back online i gave up, put in a new harddisk and started the server from scratch with some backups.

I did found out the system disk had millions of *.tmp files in the root, after i did the old dir command in a dosbox (took about 20mins to see them)

Now 2 weeks l8r i am at the same customer and seeing the same problem, i cant access like above the c-disk because it has millions of tmp files, everytime windows wants to look or do something in the c-root it takes forever, crashing all programs..

I am afraid to reboot the server cause i know it wont get up again..

I need some major help here!!

I have no clue where to look for the problem, looking at the eventvwr i can only see some errors from exchange but looking them up in google they say it isnt something to worry about.

I did see 4 rotatelogs.exe running in the back and im not sure what they are and what they are doing, only thing i can find on google about them is they belong to apache server but there aint no apache server running on it.

Any ideas to fix this problem would be helpfull! we cant afford to have another non booting server at the same customer.


0
McTwist
Asked:
McTwist
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1 Solution
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Actually Brightstore runs Apache Server... so you DO have it and that's your problem.

You need to stop the INORT process and update the  eTrust driver

... see this thread for more info: http://snipurl.com/q2u6

Jeff
TechSoEasy
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McTwistAuthor Commented:
Ok, At the moment i am not at the site to do some ' fixxing'   but i cant find or read at your site that it creates like millions of tmp files?

any idea on that?
and how do i get rid of them if i cant ' reach'  the root of c:


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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Sure you can reach the root of C.   If off-site, use Remote Web Workplace and log into a workstation, then use the Command Console to connect to \\Servername\C$  by using a "net use z: \\servername\c$", change to the Z: drive and then issue a 'del *.tmp ' command.


Jeff
TechSoEasy

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McTwistAuthor Commented:
Yeah i understand that, its just, it takes like ages :-),

ive checked a bit further on the ca site and probably found the bug thats been doing it:

http://supportconnect.ca.com/sc/solcenter/sol_detail.jsp?aparno=QO76448&product=AXWBAS&os=NT&release=11.5&number=0000013&type=


damn if i knew these things before i wouldnt have to get a new disk the first time ):

thx , ill check on monday at the client if it is the solution ill grant you yer points ;-)
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
It's not possible to know everything... but it is possible to know how to find the answers to things that you don't know... which is what you've succeeded at today.  However, I would suggest that in the future when something says you're running Apache and it's really the only obvious answer... you should look at your Services Task list and I believe you would see Apache Tomcat running.

:-)

Jeff
TechSoEasy
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McTwistAuthor Commented:
Problem solved , all files were deleted after 4 hours...ive installed the patch and things seem ok now..

thx a lot
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
no prob!  Glad you got it straightened out.

Jeff
TechSoEasy
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