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dvd burner installation

I have a sony DW-G120A DVD burner that I'm trying to install in a Dell Dimension 4600C.  It doesn't really fit in the case, but it's just for a couple of days, so the case can sit open as far as I'm conserned.  The problem is that when I hook it up and start the computer, I get "strike f1 to retry boot, strike f2 for setup".  It works fine when connected to the original DVD rom, but not with the burner.  I've tried putting the jumper in all 3 positions on the burner.  Any suggestions?
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james_j69_2001
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james_j69_2001
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1 Solution
 
garycaseCommented:
(1)  Are you sure you've plugged the IDE connector in correctly?   On many drives there's no "key" so it's possible to plug it in "upside down".   Obviously this won't work :-)

(2)  Which IDE connector is this drive on?   ... and is it the onlyl device on that channel?

(3)  What other text is displayed before the "strike F1 to retry boot, strike F2 for setup" message?

You shouldn't arbitrarily jumper the drive.   If it's the only device on that IDE channel (preferable), then jumper it as Master (pins closest to the IDE cable).   And of course be sure you've connected a molex power connector :-)
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PUNKYCommented:
First to make sure it is not defected burner, so install it on other system see if it works.

If work on other system, press F2 to enter BIOS setup, see if it is detected in BIOS.
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james_j69_2001Author Commented:
It works in my other computer, so it's not the burner.  The IDE is not upside down.  As to which it is on and if it's the only device on the channel, how do you tell?  Oh, and there is no text other than what I just wrote.  Also, I'm not sure how to tell if it's detected in BIOS.
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garycaseCommented:
"... Which channel it's on? " ==>  Is it on the same cable as the hard disk?

"... if it's the only device on the channel ..." ==> Is there anything else connected to the SAME cable as the drive?

"... if it's detected in the BIOS ..." ==>  Go to BIOS setup (F2) and see what drives it shows detected on the two IDE channels.

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james_j69_2001Author Commented:
It is the only device on the channel.  As for the BIOS I'm still not sure, but under "Drive Configuration" it says Primary Master and Secondary Master are both "CD ROM Device".
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garycaseCommented:
"... Primary Master and Secondary Master are both "CD ROM Device". ..." ==> It sounds like you may have unplugged the hard drive and plugged in both the DVD writer and the DVD ROM.   If this is the case, then the system's not able to boot because there's no operating system to boot from !!   Look CAREFULLY at how you have the system configured !!
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james_j69_2001Author Commented:
I'm not sure how else to configure it, because all I'm doing is taking the IDE and the power from the original DVD ROM and putting it in the burner.  In the ROM it works, in the burner it doesn't.
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PUNKYCommented:
Try this (it is reset the BIOS back to system default setting):

Reboot system and enter the BIOS Setup by pressing F2.
Turn on Caps Lock, Scroll Lock and  Num Lock.
Press ALT + E then ALT + F (should hear beep) then ALT + B

Then, try again see if it works.
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garycaseCommented:
Are all four of the diagnostic lights on the rear green ?

Also, Dell's documentation suggests you use Cable Select jumpering.   If you've got it jumpered for Master it SHOULD override this and work fine ... but just to match what the documentation says, jumper the drive for Cable Select (the pair of jumpers further away from the IDE connector).

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garycaseCommented:
You DID turn off the power before switching the cables -- right??
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james_j69_2001Author Commented:
I tried the BIOS reset, but no results.  I've had the jumper on Cable Select the whole time.  I'm typing on the same computer that I've been working on, so I'll have to restart and check the lights.
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james_j69_2001Author Commented:
If you mean the abc&d lights, yes, they're on.  And yes, I'm turning the power off each time.
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garycaseCommented:
Is there a CD or DVD in the drive?   If so, take it out and retry.   Perhaps the optical drive is first in the boot order, and the system's trying to boot from whatever media is loaded.
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james_j69_2001Author Commented:
There was a blank DVD, but I took it out just in case, and still no go.
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