Avatar of e9zx
e9zx

asked on 

When I use dynamic IP with my Dell, can not get IP address

We have a rather large workgroup network (260 + users - don't ask!) with 2 Instagate routers one of which handles DHCP. Recently I have had 2 Dells that will not get a dynamically assigned IP. One is on an XP Pro laptop that needs it set for dynamic, the other is a clean install of XP Pro on a desktop. Set to dynamic they get 169 range (APIPA) addresses. Set to static addresses they connect no problem. Is this an issue with Dell drivers for the NIC or something more sinister? :) Our addresses are in the 10.XXX range with a 16 bit mask.
NetworkingDHCP

Avatar of undefined
Last Comment
CKWT
Avatar of Rob Williams
Rob Williams
Flag of Canada image

Can easily be drivers as you suggested, but personally have never had Dell specific issues. Is the DHCP client service started and set to automatic ?  Check the services management console on the problematic computers.
Avatar of waqaswasib
waqaswasib

if other pc on ur network are obtaining ip from dhcp then the problem is with the drivers of dell Nic . attach other nic not builtin a try wether it gets dynamic ip or not .
bye
Avatar of CKWT
CKWT
Flag of Honduras image

I would say
1.- Check the scope of your DHCP server and mabe setup an reservation for your MAC NIC.
2.- go into START>Run>services.msc and check that the dhcp client service is started. in the clean xp this should be fine.
3.- set a static and if have connection to Network then dont consider changing the card.. if even with a static IP cand have any network activity think on faulty card.


CKWT
Avatar of e9zx
e9zx

ASKER

I got the desktop going by turning on Routing and remote access....not sure why that worked, it also downloaded Windows updates last night. DHCP was runing in Services MMC. Went in on my day off to find out. Won't have acess to the laptop until Monday. I will test one thing at a time so I know what fixed it. Static IP on that one is not an option. It belongs to one of our salesman he he is on the road more than in the office.
Avatar of CKWT
CKWT
Flag of Honduras image

is a 2 minute test to set Static IP to make sure the NIC is working and can communicate..


CKWT
Avatar of e9zx
e9zx

ASKER

That is what I did after pursuing all the usual suspects....

"Set to dynamic they get 169 range (APIPA) addresses. Set to static addresses they connect no problem. Is this an issue with Dell drivers for the NIC or something more sinister? :) " 

 ....can't understand why this is the only one of 260+ that can't get an IP dynamicly with a 16 bit subnet.
Avatar of CKWT
CKWT
Flag of Honduras image

Got it :)

try reserve your Ip from the NIC MAC on DHCP server. ie. remember you could set to have 10.10.1.0-254 but on DHCP only handout 0-128. Could a DHCP config overlooked?

hope could help

CKWT
Avatar of Rob Williams
Rob Williams
Flag of Canada image

No chance your DHCP server has run out of IP's to assign? Is your scope large enough to handle 260 computers plus any outstanding leases? A standard subnet with a mask of 255.255.255.0 will only handle 254 devices, static and or DHCP, do you have multiple subnets or a larger mask, where you say you have 260 devices.
Avatar of e9zx
e9zx

ASKER

We use 10.100.***.*** though 10.120.***.*** with reservations for 50 (25-30 in use) printers and a couple gateways and 5 servers, tons of room...
Avatar of Rob Williams
Rob Williams
Flag of Canada image

T'was just a thought.
ASKER CERTIFIED SOLUTION
Avatar of CKWT
CKWT
Flag of Honduras image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of e9zx
e9zx

ASKER

"The RRAS could of made DHCP worked if there was more than 1 service stopped that network depends on...and the RRAS activated it... To make sure compare services running on both PC."

Well, I compared services and it turns out when I disabled 'Background Intelligent Transfer Service' as was mine on my PC, I connected immediately. Not sure if it is related but when I questioned the user further this morning he told me he used the company laptop to set up his new Comcast broadband connection at home last week.
Glad it was only 5th on the list, not at the bottom!!! Thanks to all...
Avatar of CKWT
CKWT
Flag of Honduras image

Excellent... glad we can help

CKWT
Networking
Networking

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

102K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo