d01970g
asked on
can not update windows XP computer from windows update
when i try to update a computer in my network with windows update i get an error message: Files required to use Microsoft update are no longer registered or installed on your computer. What can I do to be able to install these important updates? .. the computer is registered.. has anybody experience this issue? and what was your resolution.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The main fix is to re-register the above dll files.
>> where is the windowsUpdate folder located so i can delete the configuration?
Do a search for the WindowsUpdate folder. It is located in C:\Program Files\WindowsUpdate.
>> how can i add windows update to the trusted zones site?
With IE open, go to Tools > Internet Options > Security tab. Click on Trusted Sites icon. Click on Sites button. Add
.
windowsupdate.microsoft.co m
Click OK. OK.
>> where is the windowsUpdate folder located so i can delete the configuration?
Do a search for the WindowsUpdate folder. It is located in C:\Program Files\WindowsUpdate.
>> how can i add windows update to the trusted zones site?
With IE open, go to Tools > Internet Options > Security tab. Click on Trusted Sites icon. Click on Sites button. Add
.
windowsupdate.microsoft.co
Click OK. OK.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
where is the windowsUpdate folder located so i can delete the configuration?
how can i add windows update to the trusted zones site?