Web Page Unavailable While Offline

Posted on 2006-05-06
Last Modified: 2011-08-18
On this Dell Dimension running Windows XP Home a small window randomly pops up saying "The web page you requested is not available offline" and gives me options of connect or stay offline.  The "Work Offline" is not checked under File in IE.  This occurs while not connected to the internet (obviously, I guess).  This PC had virus/spyware/adware problems, but after running Spybot, Ad-Aware, Avast, AVG, Ewido, etc. it seems to be clean now. looks like something's still trying to "phone home", and that worries me.  The owner said all the problems started shortly after that window started showing up, and then slowly got worse.

I cannot find what's trying to connect to the internet.  Help, please!
Question by:wskesler
    LVL 47

    Expert Comment

    Can we look at a hijackthis log? something might show up in the log.

    Please download HijackThis 1.99.1
    Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet, just upload the logfile created, go here and paste your Hijackthis log,
    then at the bottom left corner click "paste"
    Copy the address/url and post it here:

    Or copy and paste the log at;
    and click "Analyse", click "Save".  Post the link to the saved list here.

    Author Comment

    Thx for the fast response, but I fixed it myself.  It was looking for  I ran a Virtumonde removal tool, and the problem finally went away.  Now I can get into Safe Mode (wouldn't let me do that before) and am doing more complete cleaning of other minor stuff.
    LVL 47

    Expert Comment

    Glad to hear your problem's sorted out.

    Please post at EE's Community Support forum for a refund of your points.

    Best wishes!
    LVL 47

    Accepted Solution

    Glad "Virtumonde removal" tool solved your problem, :)


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