Missing desktop shortcuts and start menu application shortcuts after XP upgrade from Home to Pro

Posted on 2006-05-06
Last Modified: 2012-06-27
Hi Everyone:

         Tonight, a friend of mine did an advanced upgrade from Windows XP Home Edition to Windows XP Professional SP2.  From a good standpoint, all end user files such as jpg's, mp3's, movie files, etc. stayed intact.  Additionally, within the Program Files Folder, all of the application folders along with their respective contents are there as well.

         Now, the bad news.  Within Add/Remove Programs, there are not any entries.  Addtionally, there are no longer any desktop icons for the programs which are still on the hard drive.  And, finally, there are missing start menu icons for applications, utilities, games, etc.  

         Since these issues occured following the advanced upgrade from Windows XP Home to XP Pro SP2,  I assume there is some sort of connection.  With this point in mind, is there a way of getting back the missing shortcuts without having to manually create them onto the desktop?  

         Any help regarding this post will be appreciated.  I look forward to reviewing each expert's feedback regarding this question.

         Thanks in advance.

Question by:GMartin
    LVL 48

    Expert Comment

    Hi GMartin,

    do the applications still run?
    LVL 91

    Assisted Solution

    LVL 3

    Assisted Solution

    Hi Geroge
    logon as administrator
    goto Mycomputer -> tools --> Folder options -> View -> 'uncheck' use simple file sharing
    then point to C:\Documents and Settings\<username>
    right click the username -> properties -> Security ->Advanced -> Owner -> Select Administrators (computername\administrators) & mark Replace on Subcontainers and object then ok
    goback to properties -> Security ->Advanced ->Permissions -> in a group or username add the valid username and use full control
     'if listed with unfamiliar username Ex. S-1-x-xx-xxxxxxx-xxxxx-xxxx-xxxx-xxxxxxx' then just remove the username

    Hope This help


    Author Comment


           Sorry, the applications do work.  I am in the process of reviewing the link to the forum thread provided within this post.


    LVL 48

    Assisted Solution

    hmm you can always recreate your shortcut but the add remove list has me stumped
    LVL 44

    Accepted Solution

    When you say "advanced" upgrade, I ve not seen this choice, but it is clear that he chose to install a NEW version of XP and NOT do an inplace upgrade of the original OS.  If that is the case, he has LOST all links to his original programs, because the upgrade choice he made did NOT save any of those program links.  So NO, you will not be able to get back to the original, unless he chose to save the original setup for later restore.  IF he did this it will appear in the add/remove programs -- resotre to previous OS.  If that is not there, he did a clean install and cannot recover.  So you might as well tell him to start reinstalling all the apps again, and dont make the same mistake twice.

    Author Comment

    Hi Everyone:

            Thanks for the quick replies to this post.  After reviewing the information given and the links, we finally had to go ahead and manually create links to each of his programs onto the desktop and start menu area.  Since I was not there when he initially performed the XP Home to XP Pro upgrade, it has hard to say what actually happened.  At least, the applications were still functional along with the end user files being intact.  

             In any case, thanks again everyone for your participation in this post.  I learned much from it.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Occasionally Windows/Microsoft Updates will fail to update. We have found a code that will delete all temporary files and re-register all dll's related to Windows/Microsoft Updates! This works 99% of the time to get the updates working again! The…
    Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
    Hi everyone! This is Experts Exchange customer support.  This quick video will show you how to change your primary email address.  If you have any questions, then please Write a Comment below!
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now