Linksys WRT54GS Wireless-G Broadband Router Connection Problem
Posted on 2006-05-07
I set up this wireless system for my parents personal home computer while visiting them for X-mas this past year. I had purchsed all brand new Linksys hardware(WRT54GS version 1.2 wireless-G broadband router coupled w/a WUSB54GS 2.4g 802.11g wireless-G USB network adapter) to be used w/their existing SBC DSL service. The install went perfect, from start to finish. Furthermore, it had been working fine for this entire time, since I'd originally installed it. My folks live several hours away from me, so unfortunately I can't just drop by and fix it. I know that they still have a good wireless signal, but for some reason they cannot get online now. They have stated that, "THE NETWORK CONNECTION ICON READS: LIMITED OR NO CONNECTIVITY (COMP.SYMBOL W/ YELLOW TRIANGLE) BECAUSE OF THE PROBLEM BROWERS/MESSENGERS CAN’T BE USED." Beside me trying all the usual stuff; the basic re-booting, check all cable connections, updating the firmware, reset router, try new mac, ping etc.etc. things, if someone has some good and much needed knowledge that might help me out w/this thing quickly... I would be very grateful, as I have finals coming up and am hard-pressed for time. Oh, and their OS is XP Pro-32 w/SP-2 and/Zone Alarm Pro 5.5, AVG AV, Ad-Aware SE running on a mediocre Dell Dimmension desktop, w/1g of ram and an Intel cpu/basic VGA.