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ASCL failed to initialize - BLACKBERRY ENTERPRISE 4.1 UPGRADE FROM 4.0

Posted on 2006-05-07
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Last Modified: 2008-03-10
Hi There,

I upgraded from a perfectly working copy of 4.0 to 4.1 today and am now getting a "ASCL failed to initialize" error when i attempt to get into "Blackberry Manager"

I tried deleting the MAPI profiles but that didn't seem to do anything...

Here is what i can get from the logs:

DBUtil::initASCL(): ASCL failed to initialize
BlackBerry Manager has failed to initialize. Shutting down...

Any help is much appreciated!
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Question by:inspirednetworks
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by:northcide
ID: 16630243
Recreate your outlook profile from scratch and try again.
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northcide earned 1000 total points
ID: 16630259
sorry, hit submit too soon by accident :)

Its also very important to ensure you delete any OST files that may be stored locally.
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by:inspirednetworks
ID: 16630412
I ended up just reinstalling windows and BES, works great now!!!
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by:northcide
ID: 16630424
It was a problem with bb desktop manager though right?
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by:inspirednetworks
ID: 16630471
No, the problem was with the MAPI subsystem... There were corruptions in the whole Exchange System Manager installation, causing the services to die.  I'm not even using desktop manager, my blackberries just sync right over the wireless network.  Alot of the problems were rooted back to that 4.0 can work using the MAPI subsystems included in Outlook 2003, while 4.1 requires that System Manager be installed.

Just a little bit of insanity, now its working... my suggestion to ANYONE trying to get BES working properly and error-free... start with a FRESH Windows 2003 Server installation... Install Exchange System Manager, SQL Server 2000 SP4, THEN install BES 4.1 (and Java)

Pce out. Scott.
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by:northcide
ID: 16630492
ahh, that same _exact_ thing happened to me actually.  I was under the impression you were having problems with desktop manager, not bb manager.

and yes, always start fresh...especially when dealing with anything critical that is based on java!
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