[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 437
  • Last Modified:

POP3 password greyed out

Hi,

I'm running Office 2003 on the workstations and Exchange 2003 SP1 on the server.  When trying to add a POP3 account in Outlook, I can enter all the account information, except for the password - the field is greyed out.  This means everytime I check for new mail via my POP3 account I need to type in the password.  It's all running within a Windows 2000 domain.  Is it possible a group policy setting is causing this problem?

Any help would be appreciated.
0
ppl_it
Asked:
ppl_it
  • 5
  • 3
1 Solution
 
war1Commented:
Greetings, ppl_it !

Try the registry fix by deleting the sub key under Protected Storage System Provider.
http://www.theeldergeek.com/save_passwords_in_outlook.htm

Best wishes!
0
 
ppl_itAuthor Commented:
Hi war1,

Thanks for the reply.  I did the steps outlined in the article you linked to and it hasn't helped.  My issue is a little different to what the article describes.  It's talking about when your password isn't saving.  But I'm unable to put in the password in the first place when adding the account in outlook.

You can see an example of my setup screen for a pop3 account here: http://server6.theimagehosting.com/image.php?img=Outlook.gif
0
 
war1Commented:
Disable Exchange cache mode. Now will password save?
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
ppl_itAuthor Commented:
Exhange isn't running in cache mode.  It seems like some security setting where is forces you to type in your password each time.  I don't know why it doesn't give me the option to put in the password when I'm adding the POP3 account in the first place though?
0
 
war1Commented:
It is possible that a group policy is preventing saving password.  Check with your IT Administrator.
0
 
ppl_itAuthor Commented:
Well I am the IT administrator and I don't know the answer - that's why I'm asking on here :)
0
 
war1Commented:
ppl_it,

Use Protected Storage Viewer to see what password may be corrupted.

http://www.drinkinginthesun.com/
0
 
war1Commented:
ppl_it, any update?
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

  • 5
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now