?
Solved

Cannot Empty the Clipboard Error in Excel 2003

Posted on 2006-05-07
3
Medium Priority
?
9,193 Views
Last Modified: 2012-05-05
Hi,

One of our users who does alot of work in excel keeps having this reoccuring issue where the office clipboard starts playing up and he can no longer copy/paste from or to the clipboard. It generally begins when he is using excel, but once the error message "Cannot empty the clipboard" appears all other application are affected as well. When we check the Office Clipboard, it is clear there is nothing in it.

He is using Excel 2003 which is installed on a remote machine running on Windows XP Pro with service pack 2. His own machine which he uses to connect to the remote machine (via Windows Remote desktop) is also running on XP Pro. Both are constantly kept up-to-date, and there does not seems to be any other issues with either machines other than the one outlined above. He uses remote desktop to connect to the remote pc.

To resolve the situation he needs to reboot the remote machine, but this only solves the issue temporarily.

There are are a few articles out there which have indicated that programs such as Getright or Flashget can cause these kinds of problems, but niether of these programs are installed on either of the 2 pcs.

I have not been able to find any useful information regarding these error, so hopefully someone out there can help me.

Thanks in advance,

Lev
0
Comment
Question by:lsenel
  • 2
3 Comments
 
LVL 44

Accepted Solution

by:
bruintje earned 2000 total points
ID: 16628252
Hello lsenel,

are there any addins [also AV addins] running with excel, if yes then
1. uncheck all addins
2. restart excel
3. see if it makes a difference or not
4. then try to check them again until you see the problem appear again at least you can point ot a cause this way

hope this helps a bit
bruintje
0
 

Author Comment

by:lsenel
ID: 16637033
Thanks for that bruintje,

There was a third party addon (DigDB) installed. The funny thing is that this was the only addon we didn't disable. All of the default addins that came with Office have been disabled and we haven't seen the probem since.

It seems like there was some kind of conflict between DigDB and one of the default addins.

Lev
0
 
LVL 44

Expert Comment

by:bruintje
ID: 16637063
glad you found the problem, maybe looking at their support site would clarify things a bit more

thanks for the grade :)
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows Explorer let you handle zip folders nearly as any other folder: Copy, move, change, and delete, etc. In VBA you can also handle normal files and folders, but zip folders takes a little more - and that you'll find here.
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question