Link to home
Start Free TrialLog in
Avatar of RichNH
RichNH

asked on

W2K Server, Tape drive offline

I have a W2K server with a tape drive attached.  We had to shut everything down this weekend and in the rush to get out after the fact we forgot to turn the tape drive back on.  When I came in today I saw the drive wasn't on so I powered it up.  The backup software (Veritas) sees the tape drive fine but the drive is listed as being offline.

How do I get the drive online again?

Thanks.

Rich
Avatar of RichNH
RichNH

ASKER

BTW, I know the easy answer, just bounce the server, and if I can't figure out how to do it another way that's what I'll do at noon.  But isn't there some option that allows me to get the drive online?  I can't remember how to do that.

Rich
ASKER CERTIFIED SOLUTION
Avatar of Lee W, MVP
Lee W, MVP
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of RichNH

ASKER

I've checked around, can't find the services that restart this.  I'll simply tell the users that the system is going to be bounced at noon.  I'm sure that this will solve the problem.

Rich
My first inclination was to tell you to restart the services then I remembered SCSI and why SCSI devices typically need to be turned on at boot.  If restarting Veritas works, great, but I don't think it will.
I know this is coming in a little late but I was having the same problem with the Veritas software not seeing the tape drive in Windows 2003. I ran the Device Manager and let it scan for hardware changes. It will take a long time to run, but when it finishes, the tape drive will be online and ready to go.