W2K Server, Tape drive offline

I have a W2K server with a tape drive attached.  We had to shut everything down this weekend and in the rush to get out after the fact we forgot to turn the tape drive back on.  When I came in today I saw the drive wasn't on so I powered it up.  The backup software (Veritas) sees the tape drive fine but the drive is listed as being offline.

How do I get the drive online again?

Thanks.

Rich
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RichNHAsked:
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Lee W, MVPConnect With a Mentor Technology and Business Process AdvisorCommented:
SCSI typically only scans at boot.  You can try to do in to device manager and click refresh, but if that fails, I think you know what you have to do.
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RichNHAuthor Commented:
BTW, I know the easy answer, just bounce the server, and if I can't figure out how to do it another way that's what I'll do at noon.  But isn't there some option that allows me to get the drive online?  I can't remember how to do that.

Rich
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chris_bolConnect With a Mentor Commented:
I think you should get it back online by restarting the veritas backup exec services, try the device and media service first, IIRC this should get it back online for you
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RichNHAuthor Commented:
I've checked around, can't find the services that restart this.  I'll simply tell the users that the system is going to be bounced at noon.  I'm sure that this will solve the problem.

Rich
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Lee W, MVPTechnology and Business Process AdvisorCommented:
My first inclination was to tell you to restart the services then I remembered SCSI and why SCSI devices typically need to be turned on at boot.  If restarting Veritas works, great, but I don't think it will.
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mjbtecCommented:
I know this is coming in a little late but I was having the same problem with the Veritas software not seeing the tape drive in Windows 2003. I ran the Device Manager and let it scan for hardware changes. It will take a long time to run, but when it finishes, the tape drive will be online and ready to go.
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