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Windows 2003 Small Business Server

Hey folks,
  I can't get the Windows Update to run and the Micro Sioft website is zero help.

If I run the custom update it just keeps cycling and if I run the Express (Recommended) it immediatelly goes to the below message..

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)
0
lrbrister
Asked:
lrbrister
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1 Solution
 
cjpalmerCommented:
Do you have ISA installed or anything like this? Has it ever worked? Are you running Service Pack 1? Is this the SBS server or a client machine?

Charles
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lrbristerAuthor Commented:
I don't have ISA loaded.  SP 1 is.  It's a web developement server and I run IIS on it
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cjpalmerCommented:
But it is not the SBS server that is having the problem? Is there any 0x error message anywhere on the page?

Charles
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Troubleshooting for Windows Update issues can be found here:
http://www.petri.co.il/wu_problems_800a138f.htm

However, when you say this is a web development server... is it or is it not SBS 2003?

Jeff
TechSoEasy
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fredimacCommented:
Try turning down the security limits in preferences.
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lrbristerAuthor Commented:
No...theres no 0x.... error message
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Can you please define what you mean by saying that your SBS is a Web Development Server??

Jeff
TechSoEasy
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lrbristerAuthor Commented:
I'm using innetpub/wwwroot listening on port 81 for testing purposes.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Okay... maybe I should have been a bit more precise...please excuse me if I may have missed something in what you've already said.

But, when you describe an SBS as a "web development server" that generally says to me that you are not entirely aware of what SBS is and the breadth of it's functionality.  Reviewing another of your questions posted a few weeks ago about Terminal Server, and assuming that you were referring to this same server, would confirm to me that you really may now know what you have.  

Not to worry though... many, many poeple get an SBS because it was less expensive than a standard server 2003 and try to deploy it as though it were just a regular Server 2003.  However, SBS is a preconfigured machine that has very specific functionality and is controlled by a number of "wrapper" services that require that you use it in the way it was designed.

Why is this relevant to your question?  Because its important to establish if you've followed the prescribed method for installation and configuration to know if your problem is simple or complex.  If you haven't deployed the server properly then there could be many reasons why you can't get Windows Updates... so since I had an inkling that this may be true, I thought I'd ask that first.

Jeff
TechSoEasy
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lrbristerAuthor Commented:
TechSoEasy,
  You're absolutely correct.  I have SBS because it was inexpensive.  I'm not using the exchange portion nor Sharepoint either.  Mainly just the stripped down OS with Terminal Services and IIS to a virtual directory.

If that information is useful I hope you can help me.

Thanks
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fredimacCommented:
Have you tried the steps suggested here:

http://v4.windowsupdate.microsoft.com/troubleshoot/
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
SBS does not offer Terminal Services in Application Mode... it's only there for Administrative purposes.  Do you have another server on your network?

Jeff
TechSoEasy
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Also... is Exchange installed but just disabled?  Because if it's not installed you can't install SBS SP1.

Jeff
TechSoEasy
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lrbristerAuthor Commented:
Termional Services Admin and no other server.  

Single server domain
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Make sure that you have this update installed:  http://support.microsoft.com/kb/829358  which is for the MSDE SQL instances that are on your machine.  If you've not configured things correctly it's possible that this update didn't automatically install.  In which case you would probably not be able to get to the Windows Update site anymore.

If that doesn't do the trick, then I'd check to see if you have BITS 2.0 installed... there is a KB that describes how to check and has an update for it if for some reason it didn't come down automatically:  http://support.microsoft.com/kb/842773

Jeff
TechSoEasy
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lrbristerAuthor Commented:
TechSoEasy,
  That did it!  Thanks.

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