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Custom Dictionary Not found

Running W2k Terminal server, Outlook 2003, Office 2000.  This morning some users, when checking spelling in Outlook, they recieve a message saying their custom dictionary is not found and asks if they want to create one.  If they say yes, Outlook creates the file and puts it in C:\.

Looking in thier profile, c:\doc&set\<name>\App Data\MS\Proof\ I see that the CUSTOM file is there, but it is not being seen.

Why can't Outlook see the existing file, and how to I make it see.  Again, it doesn't seem to happen to everyone.
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benhar
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benhar
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1 Solution
 
war1Commented:
Greetings, benhar !

Sometimes the custom dictionary gets disconnected from the regular dictionary.  Reinstall Office should fix the problem.

Best wishes!
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benharAuthor Commented:
Looking for a different way to do it rathar than a reinstall.  If I do, will that blow away everyones custom dictionary, working and not?
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war1Commented:
Yes, reinstall would blow away everyone's custom dictionary.

You may want to create new user accounts from the problem users.
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benharAuthor Commented:
There is no way to 'reconnect' the dictionary in the registry or anything?
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war1Commented:
benhar, I do not know of a way to edit registry to connect the custom dictionary file.
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benharAuthor Commented:
I was able to find where to 'reconnect' the dictionary.  Even though this problem was discovered in Outlook, since all Office apps use the same dictionary, it was a problem in all Office apps.

What I did was opened Word and went to Tools->Options->Spelling & Grammar.  Under the Custom Dictionary setting, clicked the button which brought up a list of the new and old dictionary.  Unchecked the new, checked the old, and deleted the new.  Clicked OK and all is well.

Thanks for the tips though!
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war1Commented:
benhar, glad your custom dictionaries are now connected to spell checking.
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war1Commented:
Ok to refund.
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GranModCommented:
PAQ-ing the question and refunding 250 points

Thanks war1 !

GranMod
The Experts Exchange
Community Support Moderator of all Ages
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