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device driver error with computer crashing

Posted on 2006-05-08
Medium Priority
Last Modified: 2008-01-09
Lately a windows xp pro box has been crashing randomly. There is a blue screen on the machine. Restarting the computer, microsoft does the crash analysis and says device driver error but there are no specifics.

The error I noticed in the event log is the following:
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7026
Date:            5/3/2006
Time:            7:24:47 AM
User:            N/A
Computer:      test

The following boot-start or system-start driver(s) failed to load:

I did research on this but could not find anything on the internet. I have been getting this since APril 7th in the log. Any ideas?

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            5/3/2006
Time:            7:25:31 AM
User:            N/A
Computer:      TEST
Error code 1000007e, parameter1 c0000005, parameter2 80679b8d, parameter3 ef370c5c, parameter4 ef370958.
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 37    1000007
0020: 65 20 20 50 61 72 61 6d   e  Param
0028: 65 74 65 72 73 20 63 30   eters c0
0030: 30 30 30 30 30 35 2c 20   000005,
0038: 38 30 36 37 39 62 38 64   80679b8d
0040: 2c 20 65 66 33 37 30 63   , ef370c
0048: 35 63 2c 20 65 66 33 37   5c, ef37
0050: 30 39 35 38               0958    

I also get a failure audit.

Event Type:      Failure Audit
Event Source:      Security
Event Category:      Object Access
Event ID:      560
Date:            4/20/2006
Time:            10:36:28 AM
Computer:      TEST
Object Open:
       Object Server:      SC Manager
       Object Type:      SC_MANAGER OBJECT
       Object Name:      ServicesActive
       Handle ID:      -
       Operation ID:      {0,49314}
       Process ID:      580
       Image File Name:      C:\WINDOWS\SYSTEM32\services.exe
       Primary User Name:      test$
       Primary Domain:      testing
       Primary Logon ID:      (0x0,0x3E7)
       Client User Name:      NETWORK SERVICE
       Client Domain:      NT AUTHORITY
       Client Logon ID:      (0x0,0x3E4)
       Accesses:            READ_CONTROL
                  Connect to service controller
                  Lock service database for exclusive access
       Privileges:            -
       Restricted Sid Count: 0
Question by:birenshukla
  • 2
LVL 15

Assisted Solution

venom96737 earned 1500 total points
ID: 16635012
The following boot-start or system-start driver(s) failed to load:
Thats a virus there should be no driver or boot start item named that.

Author Comment

ID: 16635333
symantec does not report anything. what else can be done to find the problem. We have corporate edition and scans are done everyday.
LVL 15

Accepted Solution

venom96737 earned 1500 total points
ID: 16636890
ok norton sux post a hijack this log see if you can find the issue or post it here see if we can see it but just because norton says theres not a problem doesnt mean there isnt i dont know how many virus's i have fought that norton says was clean.

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