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ERROR MESSAGES with norton ghost 9.0

when i start up the program it says "retrieving required information" for 10-15  minutes.  then when it is done and you click on anything it says "unable to display wizard" and "object reference not set to an instance of an object."  does anyone know what is going on?
0
matteogallo
Asked:
matteogallo
1 Solution
 
maduropaCommented:
Sounds like some components are not registered or not allowed to run.

Have you tried a re-install of the product or an update.
0
 
matteogalloAuthor Commented:
yes, i tried both of those things.  thanks
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Expert4XPCommented:
Ghost 9 and Ghost 10 both require the Microsoft .NET environment.  I would concentrate on ensuring you have the latest updates for .NET and that it is working correctly first.

http://www.microsoft.com/net/default.mspx

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txkhomesCommented:
I use ghostv9 plugin (Symantec Norton Ghost version 9 Plugin (Beta))
from
http://www.geocities.com/nursespet/ghostv9.html?200510

ghost can not start and not install the view. The Ghost windows is empty.

I have tested many plugin from internet and own too, but no plugin can start but .net-plugin works.
I dont know, what is wrong to start it.  

run_ghost.cmd
------------------------------------------------------
X:\i386\system32>rem cmdow @ /HID

X:\i386\system32>rem @echo off

X:\i386\system32>Title=[ Ghost 9 ] Extracting Ghost v9 Files To Ramdrive

X:\i386\system32>If exist "b:\PROGRAMS\Symantec\Norton Ghost\Shared\PQNotify.dll
" goto ghoststart

X:\i386\system32>xcopy "X:\Programs\Symantec\Norton Ghost\Console\*.*" "b:\Prog
rams\Symantec\Norton Ghost\console\" /S/V
X:\Programs\Symantec\Norton Ghost\Console\COMCONFIG.DLL
X:\Programs\Symantec\Norton Ghost\Console\DEVEXPRESS.UTILS.DLL
X:\Programs\Symantec\Norton Ghost\Console\DEVEXPRESS.XTRANAVBAR.DLL
X:\Programs\Symantec\Norton Ghost\Console\INTEROP.COMCONFIGLIB.DLL
X:\Programs\Symantec\Norton Ghost\Console\INTEROP.PQSCHEDULERLIB.DLL
X:\Programs\Symantec\Norton Ghost\Console\INTEROP.PQV2IAUTOLIB.DLL
X:\Programs\Symantec\Norton Ghost\Console\INTEROP.PQV2IOBJLIB.DLL
X:\Programs\Symantec\Norton Ghost\Console\INTEROP.SHELL32.DLL
X:\Programs\Symantec\Norton Ghost\Console\LICENSEUI.DLL
X:\Programs\Symantec\Norton Ghost\Console\PSIKEY.DLL
X:\Programs\Symantec\Norton Ghost\Console\REMOTELICENSEUI.DLL
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE.BMP
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE.EXE
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE.EXE.CONFIG
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE.EXE.MANIFEST
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE.RTC
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLECONTROLS.DLL
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE_.EXE
X:\Programs\Symantec\Norton Ghost\Console\V2ICONSOLE_.EXE.MANIFEST
X:\Programs\Symantec\Norton Ghost\Console\V2IPROTECTORVIEW.DLL
X:\Programs\Symantec\Norton Ghost\Console\DE\V2ICONSOLE.RESOURCES.DLL
X:\Programs\Symantec\Norton Ghost\Console\DE\V2ICONSOLECONTROLS.RESOURCES.DLL
X:\Programs\Symantec\Norton Ghost\Console\DE\V2IPROTECTORVIEW.RESOURCES.DLL
23 Datei(en) kopiert

X:\i386\system32>xcopy "X:\Programs\Symantec\Norton Ghost\shared\*.*" "b:\Prog
rams\Symantec\Norton Ghost\shared\" /S/V
Datei *.* nicht gefunden.
0 Datei(en) kopiert

X:\i386\system32>goto ghoststart

X:\i386\system32>rem Starting Services

X:\i386\system32>net start "Logical Disk Manager"
Logical Disk Manager wird gestartet.
Logical Disk Manager wurde erfolgreich gestartet.

X:\i386\system32>net start "GEARSecurity"
GEARSecurity wird gestartet.
GEARSecurity wurde erfolgreich gestartet.

X:\i386\system32>net start "Norton Ghost"
Norton Ghost wird gestartet.
Norton Ghost konnte nicht gestartet werden.

Ein dienstspezifischer Fehler ist aufgetreten: 2147746132.

Sie erhalten weitere Hilfe, wenn Sie NET HELPMSG 3547 eingeben.

X:\i386\system32>rem Run Ghost Tray

X:\i386\system32>"b:\Programs\Symantec\Norton Ghost\console\V2ICONSOLE.EXE"
------------------------------------------------------
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at V2iConsole.MainForm.ShowViewActions(ConsoleView view)
at V2iConsole.MainForm.ShowNodeView(TreeNode node)
at V2iConsole.MainForm.OnTreeNodeAfterSelect(Object sender, TreeViewEventArgs e)
at V2iConsole.MainForm.OnLoad(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
V2iConsole
Assembly Version: 9.0.1.1
Win32 Version: 9.0.1.1
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/V2ICONSOLE.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
System.Drawing
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
V2iConsoleControls
Assembly Version: 9.0.1.1
Win32 Version: 9.0.1.1
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/V2iConsoleControls.DLL
----------------------------------------
V2iConsole.resources
Assembly Version: 9.0.2.3981
Win32 Version: 9.0.2.3981
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/de/V2iConsole.resources.DLL
----------------------------------------
DevExpress.XtraNavBar
Assembly Version: 1.0.1.0
Win32 Version: 1.0.1.0
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/DevExpress.XtraNavBar.DLL
----------------------------------------
DevExpress.Utils
Assembly Version: 1.5.2.0
Win32 Version: 1.5.2.0
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/DevExpress.Utils.DLL
----------------------------------------
System.Xml
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
----------------------------------------
Accessibility
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.573
CodeBase: file:///x:/i386/assembly/gac/accessibility/1.0.5000.0__b03f5f7f11d50a3a/accessibility.dll
----------------------------------------
Interop.COMCONFIGLib
Assembly Version: 1.0.0.0
Win32 Version: 9.0.2.3981
CodeBase: file:///X:/PROGRAMS/SYMANTEC/NORTON%20GHOST/CONSOLE/Interop.COMCONFIGLib.DLL
----------------------------------------
zqejt45k
Assembly Version: 0.0.0.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
mrc5jqrs
Assembly Version: 0.0.0.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///x:/i386/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------

************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.

------------- Ghostv9.inf -----------------------------
If I use of One of these lines then system can not create a RAM Disk (Error 3).
.......................................
[SetupReg.AddReg]

; ---------------------------------------------------------------------------------------------------------
; !!!!!!!
0x4, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY","NextInstance", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","Class","LegacyDriver"
0x1, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","ClassGUID","{8ECC055D-047F-11D1-A537-0000F8753ED1}"
0x4, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","ConfigFlags", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","DeviceDesc","GEARSecurity"
0x4, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","Legacy", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000","Service","GEARSecurity"
0x4, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000\Control","*NewlyCreated*", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_GEARSECURITY\0000\Control","ActiveService","GEARSecurity"
0x4, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST","NextInstance", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","Class","LegacyDriver"
0x1, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","ClassGUID","{8ECC055D-047F-11D1-A537-0000F8753ED1}"
0x4, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","ConfigFlags", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","DeviceDesc","Norton Ghost"
0x4, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","Legacy", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000","Service","Norton Ghost"
0x4, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000\Control","*NewlyCreated*", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_NORTON_GHOST\0000\Control","ActiveService","Norton Ghost"
0x4, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT","NextInstance", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","Class","LegacyDriver"
0x1, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","ClassGUID","{8ECC055D-047F-11D1-A537-0000F8753ED1}"
0x4, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","ConfigFlags", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","DeviceDesc","PQIMount"
0x4, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","Legacy", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000","Service","PQIMount"
0x4, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000\Control","*NewlyCreated*", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_PQIMOUNT\0000\Control","ActiveService","PQIMount"
0x4, "ControlSet001\Enum\Root\LEGACY_PQV2I","NextInstance", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","Class","LegacyDriver"
0x1, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","ClassGUID","{8ECC055D-047F-11D1-A537-0000F8753ED1}"
0x4, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","ConfigFlags", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","DeviceDesc","PQV2i"
0x4, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","Legacy", 0x00000001
0x1, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000","Service","PQV2i"
0x4, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000\Control","*NewlyCreated*", 0x00000000
0x1, "ControlSet001\Enum\Root\LEGACY_PQV2I\0000\Control","ActiveService","PQV2i"

; ---------------------------------------------------------------------------------------------------------
0x3, "ControlSet001\Services\Norton Ghost\Security","Security",\
01,00,14,80,90,00,00,00,9C,00,00,00,14,00,00,00,30,00,00,\
00,02,00,1C,00,01,00,00,00,02,80,14,00,FF,01,0F,00,01,01,00,00,00,00,00,01,\
00,00,00,00,02,00,60,00,04,00,00,00,00,00,14,00,FD,01,02,00,01,01,00,00,00,00,\
00,05,12,00,00,00,00,00,18,00,FF,01,0F,00,01,02,00,00,00,00,00,05,20,00,00,\
00,20,02,00,00,00,00,14,00,8D,01,02,00,01,01,00,00,00,00,00,05,0B,00,00,00,00,\
00,18,00,FD,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
; ---------------------------------------------------------------------------------------------------------
0x1, "ControlSet001\Services\Norton Ghost\Enum","0","Root\LEGACY_NORTON_GHOST\0000"
0x4, "ControlSet001\Services\Norton Ghost\Enum","Count", 0x00000001
0x4, "ControlSet001\Services\Norton Ghost\Enum","NextInstance", 0x00000001
; ---------------------------------------------------------------------------------------------------------
0x1, "ControlSet001\Services\GEARSecurity\Enum","0","Root\LEGACY_GEARSECURITY\0000"
0x4, "ControlSet001\Services\GEARSecurity\Enum","Count", 0x00000001
0x4, "ControlSet001\Services\GEARSecurity\Enum","NextInstance", 0x00000001
; ---------------------------------------------------------------------------------------------------------
0
 
Expert4XPCommented:
Do you have a purchased retail software license of Ghost 9 you're trying to get to work with Windows XP, or are you trying to get someone elses Ghost plugin to work with bartPE?
0
 
matteogalloAuthor Commented:
i tried installing the "Microsoft .NET Framework 1.1 Service Pack 1" update but i get a failed update.  i guess that is probably the problem but i cant update it.  error 0x643
0
 
Expert4XPCommented:
This is a pretty good confirmation of needing to get the .NET prerequisite software working first.  If you can successfully uninstall all .NET environments, then also uninstall Ghost.  When you re-install Ghost, I believe it will also install .NET from the Ghost install CD.
0

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