I got this error after running HP system check

Posted on 2006-05-09
Last Modified: 2012-08-13
Kernel Anti-Spyware Driver : Device has a problem » More information

More information was a link, but I was unable to click on it
Question by:Monkeyrod
    LVL 2

    Expert Comment

    Is it causing any problems? You could uninstall antispyware and hp software, clean registry, install hp software, then install your antispyware program. See if you still get an error.

    Author Comment

    I get this "error" when I run HP system check...I got in contact with HP support and i'll copy and paste what they said...apparenlty some spyware programs are now implanting themselves in your processor or something...well actually just do a websearch for Kernel Anti-Spyware Driver, and you'll see what I'm talking about...i'll see if I can find a URL

    Author Comment


    theere's one, there's also some on Microsoft's website
    LVL 2

    Expert Comment

    What Antispyware and Antivirus software are you running? From what I can tell you should try to run them from the same manufacturer to avoid this type of problem. (i.e. use symantec/norton Antivirus and Antispware; don't mix and match products) If you don't want to pay for this software, you could always use microsoft onecare/defender. You can download a 90 day trial of OneCare here ( Here is the site for Defender ( Let me know if it still errors using that.

    Author Comment

    I use AVG Anti-Virus and Ewido Anti-Malware (and I run ad-aware about every other day)...i don't use norton or symantec cuz' they're memory hogs...and i've never had this message until now (i think this is going to become a more common problem from what i've read)

    Here's a little of what the HP tech. said...

    (by solution he means running microsoft anti-spyware)
    I hope this solution works.If the problem persists, please follow the
    below steps to run the OS repair.

    Here are the steps :

    If you can manage with Windows XP Home software CD from any of your
    friends or relatives. You can use it to perform OS repair which will
    surely solve the issue  with the notebook.

    Steps for repair process.

    Repairing the Operating System :


    1. Boot the computer using the XP CD. You may need to change the boot
    order in the system BIOS so the CD boots before the hard drive. Check your
    system documentation for steps to access the BIOS and change the boot

    2. When you see the "Welcome To Setup" screen, you will see the options

    This portion of the Setup program prepares Microsoft Windows XP to run on
    your computer:

       To setup Windows XP now, press ENTER.

       To repair a Windows XP installation using Recovery Console, press R.

       To quit Setup without installing Windows XP, press F3.

    3. Press Enter to start the Windows Setup.   DO NOT choose "To repair a
    Windows XP installation using the Recovery Console, press  R", (you Do Not
    want to load Recovery Console). I repeat, DO NOT choose "To repair a
    Windows XP installation using the Recovery Console, press  R".

    4. Accept the License Agreement and Windows will search for existing
    Windows installations.

    5. Select the XP installation you want to repair from the list and press R
    to start the repair.

    6. Setup will copy the necessary files to the hard drive and reboot.  Do
    not press any key to boot from CD when the message appears. Setup will
    continue as if it were doing a clean install, but your applications and
    settings will remain intact.

    You can visit the following Web site for more information.

    You could also click on the link below for information and pictures for
    the process:

    LVL 2

    Accepted Solution

    Try uninstalling just your antispyware program and see if you still get the error. You may need to run a registry cleaning program.

    Author Comment

    I use Registry First Aid...ran that...

    Author Comment

    i guess I just won't worry about it....don't know what else to do...just all the reasearch I did online made it seem like a big deal...

    Author Comment

    by:Monkeyrod went away...I swear it seems like computers just sometimes fix themselves :)  thanks for the help though

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