[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Display won't stay on with Dell machine

Posted on 2006-05-09
7
Medium Priority
?
872 Views
Last Modified: 2012-06-27
I have a customer who runs a Dell tower (not sure of the model...I think it's an Optiplex).  She was having trouble with her display (wouldn't stay on).  So I had her change monitors.  That seemed to fix the problem, but now she's still having the same old trouble.  She can turn the monitor off and back on, and the image will appear fine for about 3 or 4 seconds, then goes black.  The power button on the monitor remains green however.  I thought it was the video card, but then why would the problem go away temporarily when the monitor was changed?  Any ideas?
0
Comment
Question by:dwd4243
5 Comments
 
LVL 3

Expert Comment

by:steveiam
ID: 16638682
Possibly an intermittant fault in the video cable?  Instead of pressing the power button to bring it back, try wiggling the cable at the back of the monitor.  Powercycling the monitor might be shaking the cable a bit, causing it to work temporarily.

Is the monitor a CRT or LCD?
0
 

Author Comment

by:dwd4243
ID: 16640163
I just reinstalled the video drivers from Dell and it seems to have done the trick
0
 
LVL 14

Expert Comment

by:tmj883
ID: 16644190
"Bad Caps".
http://www.badcaps.net/
The Optiplex family was a victim...especially 240-270 series mainboards. Moderate overheating exemplifies the problem causing a multitude of varying problems that are very hard to diagnose. I don't think you have a driver problem and I think problems are just beginning as cap problems increase with age. Remedy is to replace the mainboard.
T
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 16647379
Probably your PWU is engaged to this symptom, Have you tried changing it for test purpose??
0
 

Accepted Solution

by:
GranMod earned 0 total points
ID: 16967712
PAQed with points refunded (125)

GranMod
Community Support Moderator
0

Featured Post

Enhanced Intelligibility Without Cable Clutter

Challenge: The ESA office in Brussels wanted a reliable audio conference system for video conferences. Their requirement - No participant must be left out from the conference and the audio quality must not be compromised.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
Suggested Courses
Course of the Month19 days, 14 hours left to enroll

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question