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Outlook Express : Export csv file jumbled

I have a friend using outlook express, and she would to export her address book to a csv spreadsheet. Now she's done this (File -> Export -> Address Book) and it saved as csv file. But the problem is the csv file is appearing jumbled with funny characters and symbols. Now how to start to find out why this is happening?
Thanks.

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skylabel
Asked:
skylabel
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2 Solutions
 
upul007Commented:
Two things. When exporting, select as type csv(windows). The other is before committing the export there is a button to map fields. Here you get a button on the right to set default mapping. Select this as well. Then export.
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war1Commented:
Greetings, skylabel !

Make sure you have a clean export.  Besides what upul007 mention, turn off antivirus, antispyware, and antispam during the creation of CSV file.

Where are you seeing funny characters and symbols?  In an Excel spreadsheet? These may be formating characters, and will not be seen when you import the CSV file.

Best wishes!
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war1Commented:
skylabel,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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