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Managing mailbox when employee leaves - newbie question

Hi!

SBS 2003 + exchange. 10 users.

User01 is leaving

Now, there are two scenarios.
Scenario 1 (S1) -- Uesr02 is a new employee and is replacing User01.
Scenario 2 (S2) -- User02 is already working here but will take all the responsibilities of User01 in addition to his.

What are the best practices to manage exchange server in these scenarios.

I will appreciate explenations as well as link to web pages.

Thank You

Lee W, MVP

You could give rights to the new/replacement employee granting them access to the departed employee.

Or you can dump the old employee's e-mail to a PST file and have the replacement reference that.

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amaheshwari

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Sembee

I don't rename mailboxes on principle. I don't think it is fair on the new person to get all the old junk.

What I would probably do in these circumstances is change the password on the user who is leaving, grant the replacement full mailbox rights to the first mailbox. Add the mailbox to the replacement's Outlook, then hid the original from the address list. Remember to remove the original mailbox from all distribution lists etc.

You may also want to move the SMTP address to the replacement, so that all email comes in to the main mailbox and the old one is just there for reference.

Simon.