Hi We are trying to scan a document in Adobe acrobat that is A4 size source paper. However we cannot select the A4 setting - it will only allow us to have letter size - which means that the lower part of the document is missing.
I've been to Start / Settings/ Printers and Faxes and change Adobe Acrobat default paper size to A4 along with every printer listed - All of them, including the printers and ADobe Acrobat have A4 listed as default. But when I open up Adobe Acrobat and try to Scan to A4 it does not have A4 listed as an option Still.
I then opened up Microsoft Imaging Scanner software and tried to set a custom size scan area but it would only allow letter as the max size!! I went to our Scanner software HP Deskjet 6300 and tried to set the default paper size to A4 in that application but it would it does not have the setting to do this.
Does anyone know how to set it so we can Scan in A4? It looks like there is some global settings somewhere that is overiding all the other settings from within these applications.