• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 249
  • Last Modified:

Outlook not archiving after Exchange Migration

We have recently migrated our email to a separate domain running Exchange 2003. Many of our users are unable to archive old messages to reduced their mailbox size. I've read a few posts about the date modified vs. the date older than... Users manage to archive a few messages if the date older than is set to a date close to or after the migration date, however the problem of older emails not being archived remains.

Any ideas?

Thanks.
0
sphunix
Asked:
sphunix
1 Solution
 
sphunixAuthor Commented:
The modified date on messages in Outlook is preventing Outlook from archiving messages older than the modified date.

For example, if the modified date is April 30th 2006 and you have emails from 2001 that you want to archive, Outlook will look at the date modified, date sent or date received, determine which is the most recent date (in this case the date modified) and ignore your 2001 messages because those messages have a modified date of April 30th, 2006. If on the other hand you set your "Archive items older than" date to May 5th Outlook will archive messages between April 30th 2006, and May 5th, 2006 still leaving you with the problem of having unarchived messages from 2001.

The question now becomes, how do you change the modified date (or the most recent date that Outlook uses) of items in Outlook to a date old enough for Outlook to archive older items?
0
 
meintsiCommented:
There is no choice of dates for Outlook to use for archiving.
It will always be the "modified" date.  Moving the messages, and even simply viewing them will cause this date to change/update.

Also, if you tell it to archive items older than today, ALL items that have not been accessed over the last "day", should archive.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now