Unable to preview a report !!! Please help
Posted on 2006-05-09
Hi Expert, We are having a problem with Seagate Crystal Report Software . As all users were unable to preview a report . We checked on a log file saying that " An error occured when calling DLL C:\Program Files\Seagate Software\WCS\cilogger.dll Audit /Error"
Basically, what we do is restarting a Seagate Webcomponent Service if a problem still exist then rebooting a server.
My question is what really caused a problem and Is there any other solution for this because sometimes we have to reboot a production server it is not really good....
Any suggestion from expert in this field ASAP would be really apprecicated . Thanks a lot !