Hi,
I have a table called Problems with the following columns & data.
Table Name: Problems
Tkt# Problem_Code Resolver_Group Reporter_Group
__________________________________________________________________________
22 Closed ABC Mechanical
33 Closed FC ABC IT
11 Resolved XYB Mechanical
04 Open IT
99 Closed FC XYB HR
14 Resolved PYT FI
09 Closed XYB HR
________________________________________________________________________________
I want to produce the Cross tab report with the following format :
Resolver_Group Closed ClosedFc Total
________________________________________________________
ABC 1 1 2
XYB 2 1 3
PYT 1 0 1
________________________________________________________
Criteria for producing the above ourptut:
____________________________________
Exlude Open Ticktes
CLOSED = Closed & Resolved Tickets
CLOSEDFC - Closed-FC ticketes
Total = Total number os Closed & Closed Fc tickets.
Please let me know the solution as soon as possible.
Thank You
Korni
This is clearly a homework assignment and the rules disallow us providing homework. Make a stab at it and we'll be glad to help you.
Good Luck!
Kent