Citrix Auto-Creation failed. Event ID 1116

Posted on 2006-05-09
Last Modified: 2010-07-27
I'm having major problems where the Citrix Print Manager services does auot-create printers. I have 5 PS4 W2K3 SP1 servers. I have hotfix R01, 009, 010 install on all servers. A user wll log into a published application and they will receive a message that they have no default servers when attempting to print. I then checked the printers and I see no auto-created printers. My event logs have 1116 come up everywhere.  the Citrix Print Manager service was started but if I re-start it then works fine until the next outage. PLEASE HELP!!!!
Question by:phishbone4
    LVL 15

    Expert Comment

    It might be worth adding the following hotfixes:

    PSE400R01W2k3007: Entries added to the print driver auto-replication list are deleted after 24 hours.
    PSE400R01W2k3026: Fixes a bunch of stuff.
    PSE400R01W2K3027: Replaces PSE400R01W2K3010 (which you say you have installed).
    PSE400R01W2K3042: Printer policies for setting a session network printer as the default printer works inconsistently or not at all.
    LVL 15

    Expert Comment


    PSE400R01W2K3053: Manually set printers fail to be set as default printers within sessions. Also, default printers are not set when using workspace control to connect to an existing session from a different client.

    PSE400R01W2K3051 - replaces PSE400R01W2K3001 (which you have installed) and PSE400R01W2K3007 (which I listed above), as well as fixing a bunch of stuff.


    Author Comment

    I tried installing all these hotfixes but the problem is still occuring. What happens is some user will login and cause an event log 1116"Printer auto-creation failure. Reason: AddPrinter() failed with status 0x5. Client name: (etelmar-60_01760) Printer name: (HP LaserJet 4050 on US-NY-SRV-DC-02 (from etelmar-60_01760) in session 1) Port name: (Client:1:\\US-NY-SRV-DC-02\HP LaserJet 4050) Driver name: (HP LaserJet 4050 Series PCL 6) Print processor: (WINPRINT)" Print Management is the category and metaframe is the source.

    Once that happens, no printers can auto-create. It causes the Citrix Print Manager Service to fail eventhough its shows that it has started. Once I restart, printers start auto-creating again.
    LVL 13

    Accepted Solution

    The printer driver you need to be using is the HP Laserjet 4.

    Using the below article, you can configure citrix (and ts) to use a lj 4 driver, no matter what is coming in (i.e. HP 4050) ...

    Also, it is fairly well known not to use PCL 6 drivers - unstable!   --- Use pcl 5 drivers.



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