BenQ dvd problem

Posted on 2006-05-09
Last Modified: 2008-01-09
I have WinXP home, an Asus CD/DVD-read station, a LG CD-burn station and an external BenQ EW621i DVD-RW-station. For the last station I installed RecordNow-v7.21-software and made an exact copy of a DVD (Asus to BenQ). Then I installed Nero 5.5 + update Nero 551056 for a CD-copy (LG) and made again a succesfull copy of some mixed data.
Now I returned to the RecordNow-icon to make another 1-1 copy of another DVD. Pressing the icon "exact copy" gives a strange result: NO RECORDER ...
In the WinExplorer everything looks okay, and also the other Sonic-software works fine, like the IntervideoDVD to play a DVD.
This problem I had before, and I had to uninstall both the DVD-hardware and the Nero+Sonic-software. After a registry-cleanup I did the above-mentioned actions. But now I have the same problem again. For a real expert this could not be a serious problem ...? Please help !!
Question by:FMROS
    LVL 87

    Accepted Solution

    Run msconfig and prevent uneccessary startup and services options. Things like InCD etc aren't necessary or shouldn't even be installed.
    LVL 11

    Expert Comment

    Not only,
    i think there is the problem with the emulated scsi driver which the Nero makes.
    i have a Nero installation and freeware burning programe which i find quite nice :'Deepburner',the problem is the same one on Deepburner as yours-it cannot find my cd-RW-writer,but all other application can;
    i'm quite sure if i unistall the Nero and reinstall the Deepburner that all should pretty good work...
    check out this link:
    and download the Sonic Record Engine (PXEngine) update:
    perhaps it should solve the problem...

    Note: there is also a security patch for your record now:

    but i think also your nero installation is really obsolete...

    Good luck!

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