E-mail signatures list stopped appearing in message body context menu when right clicking the default signature.

Posted on 2006-05-09
Last Modified: 2012-06-27
Outlook (Office) 2003. MS Word is NOT editor. I have three WinXP SP2 computers running Office 2003, DESK 1, DESK 2 and LAP. All are fully Microsoft patched for Windows and Office. Until I blew DESK 1 out of the water twice while attempting to upgrade Sonic Record Now and had to reload Windows and Office I had the following desirable behavior with e-mail signatures on all three computers: In a new e-mail message with the default signature showing, right clicking within the signature brought up a signature-only context list box with all alternate signatures shown plus a link to the Signature Editor and NOTHING else. That allowed instant switching of signatures without having to go the Insert menu and drilling down several levels to see them all.

I have lost the dedicated signature context menu on DESK 1; DESK 2 and LAP continue to display it as before.

I just ran another Add/Remove Programs Repair procedute on DESK 1 Office which did not correct the problem and so turn to the experts. Help guys and gals.
Question by:woodstx

    Author Comment

    All three machines have Office 2003 Professional
    DESK 2  Outlook 2003 (11.8010.6568) SP2  Add/Remove Office Pro size 261 MB
    LAP       Outlook 2003 (11.8010.6568) SP2  Add/Remove Office Pro size 672 MB  
    DESK 1  Outlook 2003 (11.8010.6568) SP2  Add/Remove Office Pro size 699 MB
       BUT DESK 1 Add/Remove also shows Office 2003 Standard at 4,092 MB
    As I recall Standard was removed from DESK 2 and LAP prior to installing Pro. Obviously that was not true for DESK 1.

    I don't have time at the moment to remove Standard and Pro from DESK 1 and then go through all the patching although that might solve the problem. Any thoughts?  
    LVL 76

    Expert Comment

    by:David Lee
    Greetings, woodstx.

    > right clicking within the signature brought up a signature-only context list box
    You're describing something I've never heard of before and cannot find any mention of in any of the Outlook reference material I have.  Once a signature has been added to an Outlook message it's just part of the message body.  There is no special identifier that marks it as a signature to allow Outlook to know that's what it is and produce a context menu.  Are you certain that this is a feature of Outlook and not a capability being added by some third-party tool or Outlook add-in?


    Author Comment

    Thanks, BlueDevilFan,

    I can't be certain that there is no outside influence on Outlook and I won't have the time to investigate for the next few weeks because I will be away from a computer. A quick look at LAP shows exactly the same add-in (Google search bar) and list of extensions as does  DESK 1.

    Two of my three computers still have this "feature". The entire signature block is marked so a one-line sig will replace a multi-line sig and vice-versa. There is a downside -- if message text gets mixed up with the sig block, that too is lost when the sig is switched.

    I stumbled on this feature. I can't find it documented anywhere. Perhaps we can do an informal survey - right click on the automatic signature in a new e-mail message. If you see the standard Cut - Copy - Paste etc context menu as my DESK 1 does you don't have it. If you see a list of all your other sig options - add a comment.

    LVL 76

    Accepted Solution


    I tried right-clicking on my signature on more than one computer and got the normal context menu.  No selections pertaining to signature.  I also tried all the different message formats (i.e. HTML, Rich-Text, and plain text).  Nothing.  Now, if I switch my email editor to Word, then I do get a signature specific context menu.  But you said you aren't using Word as your editor, and I presume that applies to the computers where this is working too.

    Author Comment

    EGG is on my face.

    LAP and DESK 2 do have MS Word set as editor. When I just switched DESK 1 to MS Word the sig specific contest menu reappeared. You know what they call people when they ASSume too much. Obviously I had MS Word set on DESK 1 before the system crashed. When I reloaded Office it was turned off by default.

    Thanks for gently suggesting that I might be wrong about the editor settings.

    You get the points.


    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    Suggested Solutions

    Learn more about the importance of email disclaimers with our top 10 email disclaimer DOs and DON’Ts.
    Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now