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  • Status: Solved
  • Priority: Medium
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The CALs have disappeared from SBS 2003

For some reason the additional CALs have disappeared.  I saw them the other day in the Licensing area of the Server Management Console but now they have just gone.  The office has been changing hands a lot recently and no-one seems to know who has all the licenses.  I have found out from the people who sold us the server that the CALs were in an OEM format on "media kit" but no-one knows where to look for it.  I would like to restore the CALs from the backup.  I presume that the important files will be in the WINDOWS folder. Does anyone know which files need to be restored in order to sort out this problem?
Thank you
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peparsons
Asked:
peparsons
1 Solution
 
Cherukuri30Service EngineerCommented:
Cpl.cfg
Llsuser.lls
Llsmap.lls

are the three files which you need to restore if you have backup
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peparsonsAuthor Commented:
Thank you
This is what I have already tried:
I turned off the License Logging service and then replaced the Cpl.cfg and the Llsuser.lls with older versions.  There was no Llsmap.lls in the lls directory.  Does that matter?  I then restarted the service.
I went into the Licencing and found no change.  It was still showing 5 licences.  I tried restarting the server but there was no change.
Any ideas?
Thanks
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Cherukuri30Service EngineerCommented:
are you sure that these files are backed up when all the licesnses are active?
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Cherukuri30Service EngineerCommented:
Try this

copy licstr.cpa and autolicstr.cpa files from system32 folder and take a backup of them at some other location / folder.
Deleted the licstr.cpa file from system32
rename autolicstr.cpa  to licstr.cpa from your backup folder and copy it into system32
Restart the License logging service in the services.

and then check the cals are restored or not

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peparsonsAuthor Commented:
I'll give it a go.  Yes. I am sure the backup was OK.
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peparsonsAuthor Commented:
Cherukuri30, I love you.
I cannot describe the excitement I felt when the CALs reappeared.  What a relief.  Thank you very very much.

(So, for the record, I turned off the License Logging service and changed these four files:
Cpl.cfg
Llsuser.lls
licstr.cpa
autolicstr.cpa
Fantastic
I then restarted the License Logging Service.)
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Cherukuri30Service EngineerCommented:
:) thank you!!! amke sure these files are exculded from scanning by your antivirus
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peparsonsAuthor Commented:
Thanks.  I'll do that.
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budchawlaCommented:
Very useful tip, Cherukuri30!
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nostrasystemsCommented:
what do u mean you changed the files can you be a bit more discriptive?
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peparsonsAuthor Commented:
I swapped those files on the server with the same files from the backup that had been made before the CALs had disappeared.  In other words, I replaced those files with an earlier version of the same files.
Hope that's clear.
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Minex312Commented:
Cherukuri30,

Nice one, saved my bacon too. Client SO relieved (they've 'mislaid' their paper CALs), so thank you very much.
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Cherukuri30Service EngineerCommented:
Cool Minex312, you are welcome
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cwhite62Commented:
Cherukuri30,

Thanks for the very helpful link, only had to restore the old files
Cpl.cfg
Llsuser.lls
licstr.cpa
autolicstr.cpa
The licenses came back online. Backed up the licenses with the license wizard imediately after.
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zorglub119Commented:
Life saver!! Thanks Worked a treat even without the backed up file. I simply renamed the autolicstr.cpa to licstr.cpa while License Logging Service was turned off...et voila!
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PCC104Commented:
Years later and this solution still works on SBS 2003! Thanks, Cherukuri30!
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el1970Commented:
Many thanks, worked as described. Shock on them vanishing, relief on them returning....
Just needed to copy out autolicstr.cpa, delete licstra.cpa, rename autolicstra.cpa to licstra.cpa and copy back to system32 folder. Restarted Licensing Logging service and all good.
Thanks again.
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