Issue with installing runtime for Crystal Report XI on the remote server

Posted on 2006-05-10
Last Modified: 2008-02-01
I am using InstallShield to create a distribution package for Crystal XI run time. I added all the 3 merge modules in my package. The install ran fine if install in the default location on the target computer which is the C:\. But when I changed the destination directory to D:\ the install still goes to C:\.

I even tried creating the install using Microsoft Visual Studio Installer but it still goes to C:\ even after changing the destination path to D:\

Do I have to change any parameter value in the merge module.msm files? Does anyone came across this issue?

Any help would be appreciated

Question by:Bagur
    LVL 42

    Expert Comment

    Not with XI, but with CR9 I had this same issue and never found a way around.  Seems that the software insists on installing itself on the C drive.

    Don't know exactly what you're doing, but if you're doing a app, then you'll need to put the Crystal dll's in the Global Assembly on the C drive (which you can do with a distribution package or via command line).  The good news is that you can still put your web application on a different drive and utilize the global assy on C - you don't have to put all of your apps that use Crystal on C:

    Author Comment

    I am doing asp application with VB. I have tried everything and spent so much time figuring it out..The problem with XI is that there is no manual install of runtime dlls,as what crystal says, as it used to be in 8.0,8.5. Everything is in merge modules and I even tried changing the destination in the .msm file but it still insists on installing itself on the C: drive

    The client does not have any room on the C: drive and want it under D: drive
    LVL 100

    Accepted Solution

    I agree. we had trouble doing a similar thing with various installers.  

    I don't know about CR XI but there are some dlls for CR8 that must be installed in the Windows\System directory because Crystal looks for them there.

    LVL 42

    Assisted Solution

    I understand your issue with client's drive space but I don't think you have any choice with one.  Sorry, I know that isn't the answer you want to hear...


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
    Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now