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Issue with installing runtime for Crystal Report XI on the remote server

I am using InstallShield to create a distribution package for Crystal XI run time. I added all the 3 merge modules in my package. The install ran fine if install in the default location on the target computer which is the C:\. But when I changed the destination directory to D:\ the install still goes to C:\.

I even tried creating the install using Microsoft Visual Studio Installer but it still goes to C:\ even after changing the destination path to D:\

Do I have to change any parameter value in the merge module.msm files? Does anyone came across this issue?

Any help would be appreciated

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2 Solutions
Not with XI, but with CR9 I had this same issue and never found a way around.  Seems that the software insists on installing itself on the C drive.

Don't know exactly what you're doing, but if you're doing a asp.net app, then you'll need to put the Crystal dll's in the Global Assembly on the C drive (which you can do with a distribution package or via command line).  The good news is that you can still put your web application on a different drive and utilize the global assy on C - you don't have to put all of your apps that use Crystal on C:
BagurAuthor Commented:
I am doing asp application with VB. I have tried everything and spent so much time figuring it out..The problem with XI is that there is no manual install of runtime dlls,as what crystal says, as it used to be in 8.0,8.5. Everything is in merge modules and I even tried changing the destination in the .msm file but it still insists on installing itself on the C: drive

The client does not have any room on the C: drive and want it under D: drive
I agree. we had trouble doing a similar thing with various installers.  

I don't know about CR XI but there are some dlls for CR8 that must be installed in the Windows\System directory because Crystal looks for them there.

I understand your issue with client's drive space but I don't think you have any choice with one.  Sorry, I know that isn't the answer you want to hear...


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