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Extended RAM

I am trying to build a backup workstation for a Key Card System that is OLD.

I have installed MS-DOS 6.22, DESQview 2.8, and QEMM 8. The application that needs to run is called VC3000, from a company called VingCard.

After installing DESQview and QEMM, I needed to run Optimizer, I did.

Now, when trying to install the VC3000 application, an error states that I need a minimum of 8Mb of Extended RAM.

I haven't found any useful documentation for DESQview or QEMM.

So, I guess my question is, how can I get 8Mb of Extended RAM available for this app?

I know this is all old technology, and the easy answer is "upgrade", but I have to play the cards I have been dealt!

TIA,
Bill
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increased to 500 points....I really need help on this.
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Thank you for your reply!

There is 64MB of RAM.

Here is the config.sys:

device=c:\qemm\dosdata.sys
device=c:\qemm\qemm386.sys r:2 ram
device=c:\qemm\dos-up.sys @c:\qemm\dos-up.dat
DEVICE=C:\QEMM\LOADHI.SYS /R:1 /SIZE=14032 C:\DOS\SETVER.EXE
DOS=HIGH
DEVICE=C:\QEMM\LOADHI.SYS /R:2 /SIZE=40992 C:\OAKCDROM.SYS /D:MSCD001
FILES=30
SHELL=C:\QEMM\LOADHI.COM /R:2 /RES=3008 /SQF C:\COMMAND.COM C:\ /P

...and the autoexec.bat:

C:\QEMM\LOADHI /R:2 C:\DOS\SMARTDRV.EXE /X
@ECHO OFF
PROMPT $p$g
PATH C:\DOS
SET TEMP=C:\DOS
rem added 051006.wta
C:\QEMM\LOADHI /R:1 MSCDEX.EXE /D:MSCD001 /L:D

**After running the Optimize from QEMM you can see were it updated both files. I was looking through GUI for QEMM and I don't see anywhere to adjust or change to give me 8MB of Extended RAM for the card reader app.
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....also - The line following the rem in the autoexec.bat file was changed from I originally added for CDROM support.

Here are the original files 'before' I ran optimize:

config.bak:

DEVICE=C:\DOS\SETVER.EXE
DEVICE=C:\DOS\HIMEM.SYS
DOS=HIGH
DEVICE=C:\OAKCDROM.SYS /D:MSCD001
FILES=30

autoexec.bak:

C:\DOS\SMARTDRV.EXE /X
@ECHO OFF
PROMPT $p$g
PATH C:\DOS
SET TEMP=C:\DOS
rem added 051006.wta
LH MSCDEX.EXE /D:MSCD001 /L:D

Thanks again,
Bill



what is qemm8? apparently the optimizer removed the microsoft memory managers to use its own instead.

try going back to the original settings
can you show the output of the mem command?

and qemm has a 'better' memory manager that dos. So if you have qemm, I don't think you want to go back to the original settings.
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Sorry I haven't gotten back sooner.

Nothing recommended has worked. The Vendor has someone coming in next week to take a look. This is a very old app, and no one currently in the local office has worked with this version.

So, we'll see next week. I will post/update with info when I get it.

Thanks for all your input! It is greatly appreciated! It's nice to know that there is somewhere to ask questions and maybe be a sounding board for your ideas.

Thanks again, and I'll update next week.

Bill
Please post the outcome of your "mem /c" command after changing the QEMM line to:

device=c:\qemm\qemm386.sys ram ext=128

and running optimize again.

BTW, I don't remeber why but I used to delete the setver.exe line.
I think there was a program called manifest to display memory useage, post it too.
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I am sorry I haven't updated this thread. I was waiting on the vendor to give me some input when he was on site yesterday. But, they cannot get this to work either.

I did look at the config and autoexec files on the production box first. They don't have ANY of the QEMM info. I wish I could take the config files off of the production box, but, the install was done by someone 4-5 years ago and he did not install it as described in the documentation, and, We do not have any of the administrator passwords to get other info from the application side that may help us.

I am kind of in a crappy situation, the company doesn't want to pay the money right now for the new software. So I will keep trying different iterations of the recommendations above and cross my finger that the production works until we get the new solution.

I want to thank all who have responded and made recommendations. I still may have some questions from time to time on this, so please, keep checking back! Thanks A LOT TO ALL! :)

Bill
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I Have thought of the the disk clone or even imaging the disk.

That leads to a couple of more issues:

1. The workstation is not on the network to run the image software.
2. There is no CDRW drive in the workstation only a floppy drive
3. We do not have any passwords or access to the application configuration. All I can do is CTRL-C at startup.

The only installation disks I have are 3 floppies with just the card reader app.  I do not have the original QEMM used on the production workstation, I downloaded DESQview 2.8 from a site that documents and has various QEMM Products. But according to the documentation for the card read app, 2.8 will work fine.

I tried to install the card reader app with just the 3 floppies, DESQview and QEMM need to be loaded first. That's why I don't understand how the current production box is working?  From what the documentation says, it has to have DESQview and QEMM installed.

Thanks again for all the input. I will keep trying to get this to work. I will definitely let all know with the results.

THANKS AGAIN!
Bill
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To my opinition there is enought information about memory-management to make it a PAQ instead of deleting it. Both the Microsoft approach as the QEMM software are described. We also described a way to recreate an existing environment, both with copying the config-files as by cloning the disk.

So deleting this question would be a waste.
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I apologize for not updating...

There have been no new developments.

Except for the cloning/ghosting, I have tried most of the recommendations here to no avail. I was able to stop the boot up and copy the config.sys and autoexec.bat from the existing workstation, that did not work either.

I am still waiting to get approved downtime for this workstation to clone/copy the files. But haven't got it yet.

So, I agree with RiDo78 in the previous post.

Again, I apologize for not updating, but really there have been no new developments.

Regards,
Bill
> To my opinition there is enought information about memory-management to make it a PAQ instead of deleting it.

> So, I agree with RiDo78 in the previous post.

Instead of a PAQ, why don't you just split the points between the comments? https://www.experts-exchange.com/help.jsp#hi19
Thanks for the points and good luck cloning.  It shouldn't be so hard.

And regarding downtime, just tell your managers you cannot guarantee that the server will survive another week and you really need a backup-window. This trick usually works very well... and you aren't lying.