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  • Status: Solved
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Problem for Intel 915GUX

I have a customer have the problem for Intel 915 GUX

When they trying to connect to their network the onboard NIC is sending a Mac
>address of 0C:00:00:00:00:00 to the switch.  The switch doesn't
>recognise the Mac address and shuts down the port. When they check the Mac
>address from the actual PC the Mac address is reported as
>00:16:76:26:5A:7A.
>
>They can re-enable the port and get the NIC talking, get an IP etc but it
>either drops out without warning or shuts down the port the next time
>the PC is rebooted.  They tested all the cables and tried different ports
>on different switches and the problem still persisted.
>
>All there network gear is CISCO and we are using VMPS.
>The PC asset name is:   0306-49155-TC
>The board is a:   Intel D915GUX with Gigabit LAN

We already try to replace another new motherboard for them, but same problem happen. any idea ?
in Hurry
0
domdig
Asked:
domdig
  • 2
1 Solution
 
SkyccordCommented:
Check that the user did not install any mac address spoofing tools.

Stanley Louissaint
0
 
domdigAuthor Commented:
Sorry I am not good in that!
What's the meaning of spoofing tool, and how's it work?
0
 
SkyccordCommented:
In this case spoofing means that the software is going to modify the actual mac address of the computer utilizing software and is going to broadcast what the user specified.
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