pcAnywhere session removes client wallpaper

when i remote in using pcAnywhere, the client's wallpaper is romoved and replaced with a solid color. is there something to prevent that?
this one is urgent- for the big boss!!

Trevor LocalAsked:
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WadskiConnect With a Mentor IT DirectorCommented:
Hi there delmarlocal,

There are a couple of things to look at and change on the local end of PCAnywhere.

In Tools/Options choose the Remote Operations tab then look in the Performance section.
    If you disable all these options it should leave the remote screen the same BUT it will have a massive impanct on performance. My advice is to tweakwith the settings until you have a balance which doesn't affect the end user once you disconnect.

Trevor LocalAuthor Commented:
thanks- i'll play with those options
much appreciated
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