Windows Network Log-on/mapped drives Problem

Posted on 2006-05-11
Last Modified: 2010-03-18
I'm having an on-going problem with two computers on a Windows 2000 network. I came into this as the second or third person to help with the network--so I am still learning the details. The problem in short: Two Windows XP client computers (both connected wirelessly) can log-on "most" of the time successfully. But not all of the time. When they can't, the initial log-on to the domain works--but when they try to access their mapped drives--they get an error message--you are already logged on--the device is in use. I have looked and looked trying to find the cause--no luck. There are several other computers on this segment of the network (all wired)..the log-on, access mapped drives, the exchange server, etc.. 100% of the time.
My two best guesses: It has something to do with Group Policies ffrom the previous set-up or it has something to do with the wireless connection. Any ideas.. please help!
Thanks in advance..
Question by:wbb56
    LVL 5

    Accepted Solution

    I would look toward the wireless connection. Is there a way to test the two computers in a wired environment?

    Last year, after the purchase of 20 HP laptops with Intel wirless NICs, we had to have HP ship us new mini-PC cards because the NICs were faulty. They could not maintain connections, would intermittently load roaming profiles, and yes, gave us many mapped drive issues as you have described.

    If these computers do not have XP SP2 installed, I recommend installing it. XP SP2 contains many wireless enhancements that should improve connectivity.
    If the connections work OK in a wired environment but not in wireless, try upgrading driver for the wireless NIC or replacing the wireless NIC altogether.

    You can also check to see if there are duplicat login scripts with AD or on the local computers that may be causing the errors.

    ***Just Remembered This***

    You can also check to see if the computers are actually connected. I recently had a teacher with a wireless laptop experience a problem just as described. He could login into the domain, see his mapped drives, but recieved the same error as you. He aslo could not access the Internet. It turns out the Cisco POE switch was down and there was no wireless cnetwork at that moment. He was logging in to a cached account.
    LVL 3

    Assisted Solution

    i agree check that they are not using the cached logon details, also if the drives are set in a logon script then i'd delete the drives before connecting them i.e. add net use "drive letter" /delete before each net use command.

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