Update BES to recognize new Exchange Server WITHOUT wiping/re-activating user account & handheld

Posted on 2006-05-11
Last Modified: 2008-01-09
So we've brought in some new Exchange servers, and we really don't want to delete or re-activate accounts. We're moving mailboxes from one server to another server and not doing anything to the BES server. We're running BES 4.0 and Exchange 2003.

Would a simple reboot do the trick? We can't test this at the moment due to production hours, but seems logical. Or do we just have to wait for BES server to pickup the AD changes. A special dance to seduce the box into cooperating? All advice is appreciated.
Question by:folksamerica
    LVL 7

    Accepted Solution

    Been a while since i've done an exchange migration with a bes server in place.  Unless you are running a front end exchange server i believe you can simply go into the MAPI provile on the BES and point to the new server (or does it automagically pick up the new server automatically?) - it might. Either which way, the process should be seemless and no data should be lost.
    LVL 1

    Author Comment

    How To - Migrate from Exchange 2000 to 2003 in a BlackBerry Enterprise Server 4.0 or 4.1 environment

    This is the answer I was looking for. You pointed me in the right direction. Thanks!
    LVL 1

    Author Comment


    User mailbox moves are automatically detected by the BlackBerry Enterprise Server, every 15 to 30 minutes, when it scans the Global Address List (GAL) for updated user information. You can immediately notify the BlackBerry Enterprise Server of a moved mailbox by running handheldcleanup.exe utility with the -u switch. For more information, see KB-00140.
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    Expert Comment

    thats right! i forgot it polls the GAL.  i like it when things work automagically :)

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