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ACER TravelMate 240 Touchpad driver problems

I have been asked to install XP Home onto an ACER TravelMate 240 laptop which has had its hard drive replaced after a failure. This has gone well and I have installed all the XP drivers listed on the ACER website.

Unfortunatly, the touchpad is not working in Windows (Code 24 in device manager). I have to plug in a USB mouse to use the cursor. The ACER Notebook Manager application shows the Touchpad as Enabled, and there are no options for it in the BIOS.

I have tried everything I can think of, including the Fn+F7 hotkey, but to no avail.

Any help with this would be great!

rid

OK.
Re-verify that the BIOS doesn't have options to disable the onboard pointing device.
Check what the situation is in safe mode.
/RID

Dave Pusey

ASKER

I can confirm there are NO touchpad related settings in the bios and it does NOT work in safe mode either.

ASKER CERTIFIED SOLUTION

rid

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Dave Pusey

ASKER

Do you have a link for this Knoppix CD?

Dave Pusey

ASKER

No it's ok i've found it the download.

Dave Pusey

ASKER

It didnt work under the linux cd either, however I did see "Mouse detected" during the cd booting. I've been told that the person who fitted the hard drive wasnt aware of how to get to it and therefore took the laptop apart. It would seem as if it didnt get reconnected properly during the reassembly process. I will investigate the physical connection to the mainboard now.

Dave Pusey

ASKER

It was the touchpad cable. The end was just sat there next to it's socket.

I'm giving points to rid for recommending the Linux CD test.

rid

Good work! Thank you for the points.
/RID