Cable modem and WAN miniport (L2TP)
Posted on 2006-05-11
ok, on my clients computer (gateway all-in-one) 3 days ago he was prompted that there was an error with the msconfig file and to insert his window disk, he did and assumed all was well. It's not and after a bout with his service provider he called me. The problem is that he is not pulling an IP from his ISP. His cable modem is directly connected to the pc. I removed the NIC and reinstalled thinking the IP stack was a mess but that did not fix anything. In device mgr there is a conflict for the WAN miniport (L2TP) noting that no drivers are installed. At first running ipconfig said that there was no nic installed but after the reinstall it will pull an off the wall ip that the nic assigned it's self with i force it with /renew. It's getting nothing from the isp. I tested the cannection with my laptop and it workd just fine using DHCP. I have varifyed the network setting for his pc and everything is set to DHCP. Kinda stuck, any ideas?