jbklop24
asked on
Tape backups not working. Backup Exec 8.6 does not run or schedule jobs anymore.
We're running Veritas Backup Exec 8.6 on Windows 2000. A few days ago Backup Exec just stopped running and scheduling jobs. We backup exchange and file servers. All the jobs in the queue are all showing a "missed" status, and Backup Exec doesn't re-schedule the job like it used to do. If I tell a job to "run now" it just schedules it and does nothing.
The tape loader seems to be working fine. I can load/unload tapes, perform maintenance, etc through the loader's on-board display.
We haven't changed, upgraded or reinstalled anything. The error I found in the event log says "Unable to load file ESEBCLI2.DLL" but we're using Exchange 5.5, and as I understand it, that DLL is only needed for later versions of Exchange.
Another error I found in the log says "A service specific error has occurred. Backup Exec error: 6 SelfServiceStatus." I checked online briefly but was unable to find anything on this error.
Anybody have any ideas?
The tape loader seems to be working fine. I can load/unload tapes, perform maintenance, etc through the loader's on-board display.
We haven't changed, upgraded or reinstalled anything. The error I found in the event log says "Unable to load file ESEBCLI2.DLL" but we're using Exchange 5.5, and as I understand it, that DLL is only needed for later versions of Exchange.
Another error I found in the log says "A service specific error has occurred. Backup Exec error: 6 SelfServiceStatus." I checked online briefly but was unable to find anything on this error.
Anybody have any ideas?
Hi jbklop24,
are you up to date with all service packs? if you trial a job with ntbackup is it successful
did you see this from veritas?
http://seer.support.veritas.com/docs/246973.htm
are you up to date with all service packs? if you trial a job with ntbackup is it successful
did you see this from veritas?
http://seer.support.veritas.com/docs/246973.htm
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Thanks norgan. I was just about to close my question, but saw that you had the right solution and wanted to give you credit. Last Friday afternoon, just before leaving work, I looked through device tree in Backup Exec and found that the backup server was in a "paused" status. I'm surprised nobody checked that earlier.
Both BE 8.6, W2K and Exchange 5.5 are older versions and they probably aren't testing against them anymore. So they could easily have sent you a broken update...
-----Burton