Print problems with 2 SBS domains
Posted on 2006-05-11
Dear experts, I am tearing my hair out over this one, so any help will be gratefully received...
Here's the situation... A customer of mine with a Win 2k3 SBS has merged with another (smaller) firm who also have a Win 2k3 SBS (with different domain names). Both have core business applications on their respective servers. I have set up a Windows 2k3 standard server with terminal services so that the users from the smaller office can connect up to the head office and use the applications there. This is working like a dream...
My problem is related to printing (no kidding I hear you say).
The scenario is that the main application in the head office needs to have printers named and configured with headed and plain paper in designated trays.
That means that client session printers are out because the session number can potentially change every time a client logs in... If there's a way round this I'd be delighted to know as this solution prints almost instantly, but cannot assign paper trays.
As an alternative solution I have configured printers on every workstation inj the remote office and shared them with the user's name, then installed these printers on the terminal server as the user, switched off client printer mapping, and set this metwork printer as their default in their terminal server session. I can then configure the application with this printer (as the name never changes) and set up the paper trays accordingly.
This works after a fashion, but once the users have logged out and connected back intot he terminal server session the printer doesn't connect back up unless you browse their local network from the terminal server session and connect the printer again manually. I have set up the local administrator password in their stored passwords, but this seems not to have any effect.
I'm reasonably sure that it's something to do with their user credentials not allowing them to connect to the local network printer, but have bashed my head against a wall so hard looking for a solution that I suspect I wouldn't see it now if I fell over it...
Any ideas? Max points (500) for anyone who points me in the right direction.