Laptop resolution changes by itself

Posted on 2006-05-11
Last Modified: 2008-01-09
I have a Dell Latitude d800 laptop. Recently, the hard drive needed to be replaced. Everything works fine, except for the resolution. When I dock it, the resolution automatically changes itself. I can set it back and it is fine. When I undock it and boot it up, it is fine. But, when I put it back in the docking station, it changes it's resolution again.
I have updated the video driver. I can't for the life of me figure this one out. I tried deleting both hardware profiles, but the problem persists.
I spent an hour on the phone with Dell and they eventually sent me a replacement video card. I installed that, but it still does the same thing.
Any ideas?
Question by:ilguybob
    LVL 10

    Expert Comment

    you've defniately hit on what I would have with updating the video driver and deleting the docking profile.  Did you get the updated video driver from dell's site?  Is there a monitor connected to your docking station?
    LVL 87

    Expert Comment

    You might have the display properties set to "clone". External LCD monitors very often have a much lower resolution than those of the Laptop itself. If the setting is set to clone, the lower resolution of the 2 displays will take precedence. Use some other setting for the second monitor and then the laptop's LCD should keep it's resolution.
    LVL 6

    Expert Comment

    by:Wooky Jack
    you could give this great app a try, definately worth my time on my dual monitors
    LVL 1

    Author Comment

    I don't see the "clone" option anywhere in display properties. Where would I find that?
    LVL 87

    Accepted Solution

    Probably somewhere in "Advanced" but I don't have an example here and it usually depends on the driver, so I can't say for sure.
    LVL 1

    Author Comment

    Thanks, rindi. I found it and that worked.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Suggested Solutions

    Title # Comments Views Activity
    Lenovo W530 display on screen 11 53
    Eliminating Logon Password 6 38
    strange bios behaviour 35 87
    HP PC Hardware Diagnostics UEFI 11 51
    When I work on a laptop, the first thing I always check is for proper voltage output. Many times I have had customers bring only their laptop in and think their battery is bad - then  I plug in my universal adapter and the battery charges fine. …
    Sometimes you have a CD / DVD drive that will not show up in Windows Explorer under My Computer.  There could be a number of reasons for this, which this article will discuss.   I will cover a few basic ways you can try to find the problem yourself.…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now