I have a user who is not able to log off. I went in via Administrator and looked at her TS Profiles, cleared cookies and the cache in java file and jar contents, I emptied those.
But I have noticed she is still having the problem of logging off. I asked her to make all files on her desktop shortcuts and remove anything she does not need.
Now I am wondering if it is o.k. to delete a NTUSER.DAT file or does this play some vital importance?