linux server keeps failing - need walkthrough solution
Posted on 2006-05-11
I have a remote server running apache - just a standard webserver. I am developing some sites but they are not public yet, so there is no load.
At least once each day, the server hangs. If I go into WHM and look at the server status, it says httpd has failed, and that the cpu load is 1.2. If I bring up a shell and look at ps aux, it shows /usr/local/apache using 99.8% of the cpu. Then, if I use WHM to initiate a server reboot, it comes up with httpd still failed.
I have contracted with a server management company. If I can get through to them, somehow they get it going again, but don't tell me how. They are not particularly responsive on this issue, so I need to figure this out myself. I am supposed to go live with some client sites in a few days and I can't have this going on.
Can somebody walk me though this? I am not sure where the logs are or what to look at first.
Any help greatly appreciated.