I have a user who can't receive meeting requests from a certain company. They appear as messages and he can't accept/decline/so on.

Posted on 2006-05-12
Last Modified: 2010-04-08
He can however receive them internally. He can also recieve them from other companies, just not this one. It seems to be user specific as I can receive the invites correctly. We do have a filtering system but I am setup exactly the same way as he is. Any help would be great.
Question by:cfisher071076
    LVL 97

    Expert Comment

    Greetings, cfisher071076 !

    You may want to create a new Outlook profile for the user. Seems like something in old profile is corrupt.

    Best wishes!
    LVL 7

    Expert Comment

    Is the user running Outlook 2000?

    Author Comment

    He is running 2003 and we already did make a new profile.. didn't work.
    LVL 97

    Accepted Solution


    Can user receive meeting request from other companies or persons?

    1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

    2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
    Do the same for INETCOMM.DLL

    3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

    4. Start Outlook in Safe Mode.  Go to Start > Run and type

    "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    Your path to Outlook.exe may be a little different.

    5. Create a new Outlook profile.

    6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

    7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    Join & Write a Comment

    Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
    Use email signature images to promote corporate certifications and industry awards.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now