event 8231 every 4 minutes after rebooting from MS patch installation

Posted on 2006-05-12
Last Modified: 2008-01-09
Installed the MS patch for exchange KB916803 for Exchange 2003 SP2 non-cluster.

- Upon reboot, system logs repeat entries with event id 8231 every 5 minutes or so.
Permanent failure reported by policy group provider for 'CN=System Policies,CN=xxxxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxxxxx,DC=com':'MAD.EXE', error=80040103.  Taking provider offline.

- 8213 is logged also, every 25 minutes
System Attendant Service failed to create session for virtual machine xxxxx. The error number is 0xc103073a.

- Exchange appears to be processing mail fine.

- However, now I attempted to add a user to another user's Mailbox Rights, and LDAP could not be accessed.  The following errors were logged upon attempting to search for a user in Mailbox rights.

- 8260
Could not open LDAP session to directory '' using local service credentials. Cannot access Address List configuration information.  Make sure the server '' is running.  DC=xxxx,DC=com

- 8026
LDAP Bind was unsuccessful on directory for distinguished name ''. Directory returned error:[0x51] Server Down.  DC=xxxx,DC=com

- 8250
The Win32 API call 'DsGetDCNameW' returned error code [0x54b] The specified domain either does not exist or could not be contacted.  The service could not be initialized.  Make sure that the operating system was installed properly.

Please assist.

thank you in advance.
Question by:itneonatal
    LVL 18

    Expert Comment

    Please check this for resolution:
    LVL 18

    Expert Comment


    Author Comment

    Thank you for both suggestions. I should provide a little more information.  Both articles referred to a remote domain, and the RUS requirements for updating them respectively.

    1- I have a single domain that I believe has nothing to do with a remote domain
    2- I have a single exchange server
    3- The server was migrated from a 5.5 instance 8 months ago, and has had zero problems to date

    any other thoughts?  Is the MS update a coincidence?

    Author Comment

    Additional observation: Exchange server unable to see/find the domaincontroller
    1) Opened RUS properties
    2) clicked [browse] on the Windows Domain Controller
    3) received error, "The specified domain either does not exist or cannot be contacted".  
    4) ran smtpdiag.exe to confirm domain controller problem. Received error, Failed to connect to the domain controller.
    5) I CAN ping the same fully qualified machine name for the domain controller that is listed in the RUS properties

    help  :-)

    Author Comment

    6) using Active Directore for Users & Computers, choose a group, select the tab [Members]
    7) Warning message, "A global catalog cannot be located to retrieve the icons for the member list. Some icons may not be shown.".  click OK and the members are listed after all.

    Author Comment

    The problem APPEARS to be missing DNS entries on the DC/DNS server as diagnosed in the following tech support event.  I will confirm within a day or so.
    Thank you for your effort.

    Author Comment

    Case closed as noted in the event link that was posted above..

    Accepted Solution

    PAQed with points refunded (500)

    Community Support Moderator

    Featured Post

    Are end users causing IT problems again?

    You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

    Join & Write a Comment

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    "Migrate" an SMTP relay receive connector to a new server using info from an old server.
    In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
    In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now